Summary
Overview
Work History
Education
Skills
more about me
Additional Information
Timeline
Generic

Corbin Willis

Carlyle,IL

Summary

Proven leader with extensive experience at Gateway FS, enhancing customer satisfaction and team performance. Excelled in operations management and staff development, significantly improving service quality. Skilled in multitasking and effective communication, adept at fostering strong customer relations and driving sales strategies. Achieved notable success in problem-solving and decision-making, ensuring operational excellence. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Gateway FS
04.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Run office and pit when manger is not able to be there

Class A CDL Driver

Gateway FS
08.2021 - Current
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
  • Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
  • Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
  • Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
  • Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
  • Met DOT requirements by maintaining current records and documenting reportable incidents.
  • Checked trailer hitch and secured attachments to tractor for optimal safety.
  • Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
  • Reduced downtime through proactive management of minor repairs and troubleshooting of vehicle issues.
  • Delivered grain to locations and river across state lines.
  • Tarped and secured open loads against loss and damage to nearby vehicles.

Tender Truck Driver

Gateway FS
11.2021 - 07.2023
  • Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
  • Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
  • Implemented robust quality assurance measures within the bidding process to minimize errors and enhance submission quality.
  • Maintained a high level of compliance in all submissions by adhering to strict guidelines and regulations.

Education

High School Diploma -

O Fallon Highschool
O'Fallon, IL
05.2021

Skills

    Customer Relations

    Team motivation

    Product and service knowledge

    Staff Supervision

    Task Delegation

    Staff Training and Development

    Staff Management

    Workload Management

    Operations Management

    Customer rapport

    Sales Strategies

    Decision-Making

    Problem-Solving

    Problem Resolution

    Computer Skills

    Time Management

    Organizational Skills

    Multitasking

    Staff Training

    Good Judgment

    Team Development

    Team building

    Excellent Communication

    Training and Development

more about me

Besides working here at Gateway FS I also help at a farm. I have worked there for three years and before helping him i have helped a family friend that now is a cousin. I have grown up between Ferrin and Carlyle all my life and have farmed with many of our valued customers there at Ferrin 

Additional Information

Kenneth Shubert Location manger, Gateway FS Peter Pannier Location Manger, Gateway FS Kelly Lilienkamp Feed secretary

Timeline

Assistant Manager

Gateway FS
04.2024 - Current

Tender Truck Driver

Gateway FS
11.2021 - 07.2023

Class A CDL Driver

Gateway FS
08.2021 - Current

High School Diploma -

O Fallon Highschool
Corbin Willis