CORBY CRAIG
Tyler,Texas
Summary
A dynamic, results-oriented Restaurant Manager offering focused leadership to drive sales and profitability in highly competitive markets. Consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement knowledge / expertise in Team Building / Staff Training Purchasing / Inventory Management Quality Assurance / Control Facilities / Safety Management Customer Service / Guest Relations Cost Containment / Control Policies and Procedures Continuous Performance Improvement Noted for outstanding communications skills, both with guests and staff; resolve problems quickly and equitably to ensure happy customers and happy employees. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
General Manager
Javis
05.2023 - 07.2024
- Maintained staff through acknowledgement of hard work, achievement and instilling accountability while leading by example
- Performed accurate monthly inventory of supplies and equipment including food, beverage, alcohol, glassware, and utensils
- Upholding restaurant standards for food and beverage quality, team members engagement, financial goals, standard operations procedures and guest experience
- Optimized profits by controlling food, beverage and labor by establishing portion control and quality standards
- Scheduled and directed staff in daily work assignments to maximize productivity
- Training and monitored service team members on suggestive selling practices and continuous sales growth of beverages, appetizers, and desserts
- Priced and ordered food, alcohol, kitchen equipment, and food service supplies.
District Manager
The Roost Cafe
12.2020 - 05.2023
- Built positive and productive relationships with store and field leadership
- Supervised 5 locations to enforce high-quality standards of operation
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales
- Modeled best practices for sales and customer service
- Optimized in-store merchandising, brand presentation and inventory availability and focus
- Managed and motivated sales team to increase revenue 15% per year
- Performance calculations such as gross margins and understanding financial documents such as profit and loss statements and invoices
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Assistant General Manager
ABUELOS
04.2019 - 11.2020
- Developed and maintained staff of 25 to 30 people per store that provided hospitable and professional service
- Managed accounts payable, accounts receivable
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for
- Managed team schedule with an eye for coverage needs and individual strengths
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Assistant General Manager
POSADO's CAFE Tyler
04.2016 - 04.2019
- Training and supervising staff
- Agreeing and managing budgets
- Promoting and marketing business
- Handled daily money and deposits
- Meeting and exceeding food and labor costs
- Managed inventory and reordering of needed supplies.
General Manager
GENGHIS GRILL Tyler
07.2011 - 03.2016
- Employed an efficient, high-energy, and professional approach to store operations management in order to: Balance service with costs to ensure profitability
- Promote guest satisfaction to steady repeat business
- Coach/schedule servers to maximum levels of performance
- Monitor BOH for consistent sanitation, food quality, and presentation
- Purchase/control inventory with attention to budget guidelines
- Daily deposit
- Daily and weekly reports to corporate office
- 3 million plus yearly sales.
Education
Restaurant: Catering Management and -
THE ART INSTITUTE OF HOUSTON
Houston, Texas05.2001
Associate of Arts: Culinary Arts -
The Art Institute of Houston
Houston, TX05.2001
Skills
- Team Leadership
- Restaurant Operations Management
- Staffing and Sales Reporting
- Employee Performance Evaluations
- Money Handling
- Food Safety
- Front of House Management
- Staff Supervision
- Computer skills: Employee Scheduling
- Sales Reporting
- Staff Management
- Sales Orientation
- Information Analysis
- Team Development
- Leadership Skills
Timeline
General Manager
Javis
05.2023 - 07.2024
District Manager
The Roost Cafe
12.2020 - 05.2023
Assistant General Manager
ABUELOS
04.2019 - 11.2020
Assistant General Manager
POSADO's CAFE Tyler
04.2016 - 04.2019
General Manager
GENGHIS GRILL Tyler
07.2011 - 03.2016
Restaurant: Catering Management and -
THE ART INSTITUTE OF HOUSTON
Associate of Arts: Culinary Arts -
The Art Institute of Houston
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