Aimee Hughes
Boise,ID
Summary
Experienced Medical Services Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Services Administrator
Oregon Department of Corrections
Ontario , OR
2009.03 - Current
- Set direction, goals, objectives, and the overall strategic policy direction of a comprehensive healthcare system within the state correctional institutions.
- Provide clinical supervision and direct healthcare services.
- Administer resources and operations and achieve outcomes through management of diverse upper-level managers.
- Manage divisions or sections that are diverse in function and represent a significant portion of the agency's operations.
- Manage major programs for large to mid-size agencies while reporting to a higher-level administrator
- Plans for delivery of medical care to offenders at all institutions.
- Ensures the statewide service delivery plan is consistent with the standards for services required by the state and federal Constitution, regulatory policies established by Health Services and recent data depicting the target population.
- Use a broad nursing-management background to plan, organize staff, direct, and control a comprehensive institution nursing program statewide.
- Participate with institutional leadership in the development of goals, policies, quality management and budget.
- Sets the institution's nursing leadership and management standards by coaching, mentoring, and tutoring subordinate managers.
- Assists in the review and revision of policies and procedures on an ongoing basis to meet changing needs and compliance with current regulations.
- Leads subordinate staff in the implementation of the statewide servies delivery plan to meet the performance objectives, timeframes, and various standards.
- Accountable for decisions about the nature and scope to carry out the daily work of the medical sections.
- Directs the statewide delivery of services to ensure the health care of patients is consistent with the accreditation standards of the National Commission on Correctional Health Care.
- Assures that the professional practice and services of each type of health care professional employed by the Health Services section.
- Initiates and carries out progressive discipline to improve deficient performance.
- Works in partnership with the Medical Director, Chief of Pharmacy, Behavioral Services Administrator, Business Operations Administrator, Chief of Psychiatry and Chief of Dentistry.
- Oversees the divisions budget and monitors clinical expenditures.
- Establishes and conducts evaluations in collaboration with the Medical Services Managers on a regular basis.
- Collaborates with Superintendents, community partners and county, state, and federal officials on medical issues.
- Provides consultation to state agencies, the Governor, the Legislature, or other high level officials.
- Coordinates and partners with the Department of Justice or Attorney General's Office in preparation for litigation.
- Provides depositions or testifies in court.
Medical Services Manager-Snake River Correctional
Oregon Department of Corrections
Ontario , OR
2011.06 - 2015.09
- Supervise and responsible for the entire Health Services section with medical care being provided to over 3000 inmates.
- Weekly collaboration with Administration, Central Office, Security and Human Resources.
- Direct involvement and supervision of National Commission on Correctional Health Care at Snake River Correctional Institution from November 2011 to July 2015.
- Collaboration with DOJ, Central Office and Human Resources for discipline of staff.
- Attends weekly operations meetings with Security and Administration. Attends monthly Executive Management Meetings.
- Serves as Officer of the Day monthly.
- Attends Labor Management Meetings, Multidisciplinary Meetings.
- Managed the day-to-day operations of a multi-disciplinary medical services team.
- Oversaw the hiring, training, and supervision of new medical personnel.
- Facilitates monthly staff meetings.
- Provide direct patient care as needed.
Acting Nurse Manager-Snake River Correctional
Oregon Deparment of Corrections
Ontario , OR
2010.12 - 2011.06
- Directs the daily operations of the health services program to provide services to 3,000 inmates.
- Direct operations of sick call, medical clinics, infirmary care, hospitalizations and medication administration.
- Supervise the work of support staff and nursing.
- Decides what facility a patient can go to based on medical needs.
- Coordinates and collaborate for the need of intra-institutional transfers.
- On-call status monthly.
- Makes sure the environment in which health is provided is safe, healthy and sanitary.
- Daily shift briefing to health care personnel.
- Communication with inmate family members on health care status.
- Responds to inmate grievances, appeals and torts.
- Attend provider utilization review meetings.
Registered Nurse-Snake River Correctional
Oregon Department of Corrections
Ontario , OR
2009.03 - 2010.12
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, behavioral health services and other healthcare professionals to develop individualized treatment plans for each patient.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided emotional support and comfort to families during difficult times.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
Education
Associates Degree in Nursing - Nursing
Boise State University
Boise, ID2009-08
Certificate Program in Nursing - Practical Nursing
Boise State University
Boise, ID1999-06
Associate of Science - Medical Office Technology
Treasure Valley Community College
Ontario, OR1992-08
Skills
- Employee Supervision
- Financial Oversight
- Staff Management
- Project Coordination
- Policy Writing
- Program Oversight
- Expense Monitoring
- Stakeholder Relations
- Budget Management
- Team Collaboration
Accomplishments
- Manager of the Quarter 2011
- Humanitarian Award 2014
Certification
- Unencumbered Registered Nurse License-Oregon
References
References available upon request.
Timeline
Medical Services Manager-Snake River Correctional
Oregon Department of Corrections
2011.06 - 2015.09
Acting Nurse Manager-Snake River Correctional
Oregon Deparment of Corrections
2010.12 - 2011.06
Medical Services Administrator
Oregon Department of Corrections
2009.03 - Current
Registered Nurse-Snake River Correctional
Oregon Department of Corrections
2009.03 - 2010.12
Associates Degree in Nursing - Nursing
Boise State University
Certificate Program in Nursing - Practical Nursing
Boise State University
Associate of Science - Medical Office Technology
Treasure Valley Community College
- Unencumbered Registered Nurse License-Oregon
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