Corbylee Mullins

Operated with safety and skill to avoid accidents and delays.

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
• Removed and unloaded packages from Flatbed trucks for customer deliveries, using extreme care to avoid damage to goods.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Changed, rotated, and balanced tires on different types of vehicles.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.