Corbyn Kendrick
Fort Worth
Summary
Skilled Leasing Professional with Expertise in Digital Marketing, Lease-Up Properties, and Resident Retention
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Professional and Marketing Strategist
Greystar
DFW Metroplex
08.2023 - Current
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Proven ability to effectively utilize digital platforms and marketing strategies to attract and engage potential tenants, including social media, online listings, and email campaigns.
- Demonstrated success in guiding prospective tenants through the leasing process, addressing their needs, and closing deals efficiently to meet or exceed leasing targets.
- Thorough understanding of internal company policies and federal and state fair housing laws to ensure compliance and fair treatment of all applicants.
- Practical experience in managing and leasing newly developed properties including strategies for achieving initial and stretch occupancy goals and addressing initial leasing challenges.
Lead Gate Agent
American Airlines
DFW Airport
10.2021 - 08.2023
- Managed daily operations and supervised staff at DFW airport.
- Implemented efficient scheduling and staffing plans to optimize productivity.
- Maintained accurate records and reports for management review.
- Demonstrated strong communication and problem solving skills in assisting customers.
- Utilized CRM software to track customer interactions and provide personalized service.
- Trained new employee on customer service protocols and best practices.
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
- Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
Shift Supervisor
Starbucks
Southlake, TX
06.2019 - 10.2022
- Managed and supervised a team of employees in a retail setting.
- Trained new staff members on company policies and procedures.
- Handled customer inquiries and resolved issues efficiently.
- Maintained inventory levels and ordered products as needed.
- Created employee schedules and ensured proper coverage for shifts.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Carroll Senior High School
Southlake, TX12-2019
Skills
- Telephone and email etiquette
- Training and mentoring
- Property management
- Fair housing regulations
- Creative problem solving
- Customer service expertise
- Social media management
- CRM management
- Resident relations
- Operational reporting
Websites
Certification
- Dale Carriage Advanced Sales
- RISE Mentor
- Marketing Strategist
Timeline
Leasing Professional and Marketing Strategist
Greystar
08.2023 - Current
Lead Gate Agent
American Airlines
10.2021 - 08.2023
Shift Supervisor
Starbucks
06.2019 - 10.2022
High School Diploma -
Carroll Senior High School