Cordelia Agbele
Greensboro,NC
Summary
Dynamic training professional with experience at Chick-fil-A, skilled in developing engaging training programs and enhancing customer service excellence. Proven ability to mentor new hires, fostering collaboration and productivity. Strong communicator with critical thinking skills, dedicated to creating impactful learning environments and improving team performance.
Overview
5
5
years of professional experience
Work History
Trainer
Chick-fil-A
Greensboro, NC
02.2023 - Current
- Assisted in developing training materials and resources for new employees.
- Supported training sessions by setting up equipment and materials needed.
- Observed experienced trainers to learn effective instructional techniques.
- Engaged participants during training to foster a collaborative learning environment.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Team Member
Chick-fil-A
11.2020 - 01.2023
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Prepared and assembled menu items according to Chick-fil-A standards and specifications.
- Resolved customer inquiries and concerns promptly, contributing to positive dining experiences.
Education
Bachelor of Science - Public Health
University of North Carolina At Greensboro
Greensboro, NCSkills
- Training program development
- Learning management systems
- Participant engagement
- Customer service excellence
- Communication skills
- Interpersonal communication
- Clear verbal communication
- Critical thinking
Timeline
Trainer
Chick-fil-A
02.2023 - Current
Team Member
Chick-fil-A
11.2020 - 01.2023
Bachelor of Science - Public Health
University of North Carolina At Greensboro