Cordelia DeCosta-Davis

- Collaborated on the formulation, execution, and ongoing management of financial aid policies and procedural frameworks.
- Ensured the integrity of financial transactions by maintaining comprehensive and precise records within the Financial Aid Office.
- Conducted workshops and presentations designed to elucidate financial aid options and enhance students' understanding of the aid process.
- Performed thorough audits of student files to verify compliance with established criteria and completeness.
- Delivered personalized counseling sessions to students, guiding them through various financial aid program options, and eligibility requirements.
- Provided informed advisement regarding financial aid choices, encompassing grants, loans, scholarships, and work-study opportunities.
- Oversaw adherence to federal, state, and institutional guidelines for student financial aid disbursement.
- Conducted meticulous reviews of financial aid award packages to guarantee accuracy before the allocation of funds.
- Aided students in the completion of necessary documentation, including FAFSA submissions, by addressing inquiries and disseminating critical information.
- Identified and recommended enhancements to current operational processes and procedures within the Financial Aid Office to optimize efficiency.

- Oversaw the training for new hires on institutional policies and federal regulations pertinent to financial aid administration.
- Ensured compliance with federal and state guidelines governing financial aid, demonstrating a thorough command of relevant regulatory requirements.

- Developed and implemented performance metrics to assess operational efficiency and align team objectives with strategic goals.
- Ensured adherence to organizational policies, regulatory compliance, and industry standards within all operational processes.
- Conducted comprehensive data analyses to pinpoint inefficiencies and areas for improvement across the organization.
- Specialize in enrollment and student information management, Oracle systems, state records and compliance, office administration, and data analysis.
- Initiated a tracking system for high-risk students that effectively reduced high school truancy rates by over 20 students in SY 1920. This innovative solution garnered such success that it was subsequently adopted across all campuses, including Elementary School (ES), Middle School (MS), and High School (HS).
- Strategically enhanced high school enrollment by 10%, generating an additional $300,000 in budget revenue for SY 1920. This was achieved through meticulous scheduling and the orchestration of enrollment processes, culminating in a streamlined experience for students and their families.
- Attained a 12% increase in middle school enrollment, contributing an additional $350,000 to budget revenue in SY 1819. This growth stemmed from the tactical application of advanced scheduling and coordination methodologies, designed to optimize the enrollment process and effectively engage prospective students.
- Standardized cumulative records management protocols across the charter network in SY 1920. This initiative involved implementing best practices in records management, conducting a thorough analysis of state compliance regulations, and facilitating targeted professional development workshops for the operations team to ensure personnel were well-equipped for compliance maintenance.
- Over a three-month duration in SY 1920, I reconciled approximately 900 high school and middle school students' records that had fallen out of state compliance. This was achieved through diligent management of administrative tasks, and setting precise compliance objectives, ensuring alignment with mandated standards.
- Selected as a mentee in the Director of Operations program due to my proactive approach to complex challenges, and proven accountability in managing the attendance system. I underwent training focused on optimizing the arrival and dismissal processes at the high school level, positioning myself for expanded responsibilities within the organization.