Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cordelia McTaggart

Pompano Beach,FL

Summary

Cordelia McTaggart

3170 NE 12th Terrace

Pompano Bch, Florida 33064

cmctaggart.fl@gmail.com

754-214-1565

Banyan Treatment Center

950 N. Federal Hwy.

Pompano Beach, FL 33062

Dear Hiring Manager,

With a deep-rooted passion for helping individuals on their journey to recovery, I am eager to contribute my technical expertise and compassionate care to your esteemed organization.

In my previous role as a Biofeedback Technician at Banyan Treatment Center (currently), I developed a solid foundation in utilizing state-of-the-art biofeedback equipment and techniques to assist clients in achieving emotional and physiological balance. My experience includes:

Conducting comprehensive assessments of patients to identify specific biofeedback needs.

Designing and implementing personalized biofeedback treatment plans to address stress, anxiety, and other emotional challenges.

Regularly monitoring and adjusting biofeedback sessions to optimize outcomes.

Collaborating closely with multidisciplinary teams to ensure holistic patient care.

Maintaining meticulous records and documentation for patient progress tracking.

What sets me apart as a candidate for this position is my dedication to holistic wellness and my ability to establish rapport with patients. I am committed to creating a safe and supportive environment where individuals can achieve their therapeutic goals effectively.

Furthermore, my educational background in Substance and Mental Health positions, has equipped me with a solid understanding of the physiological and psychological aspects of biofeedback therapy. I am eager to leverage this knowledge and my technical skills to contribute to the success of Banyan Treatment Center.

I am excited about the opportunity to join your team and contribute to your mission of providing the highest quality addiction treatment services. I look forward to discussing how my qualifications align with the needs of Banyan Treatment Center in more detail.

Enclosed is my resume, which provides further details about my qualifications. Thank you for considering my application. I am available at (754)214-1565) or cmctaggart.fl@gmail.com to discuss my candidacy further or to schedule an interview.

Sincerely,

Cordelia McTaggart

Overview

7
7
years of professional experience

Work History

Bio-Bed Feedback Assessor

Banyan Treatment Center
Pompano Beach, FL
03.2023 - Current
  • Managed cohesive, searchable database with obtained information, experimental characteristics and observations, as well as recommended actions and initiative plans.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Receptionist/Office Manager

Banyan Treatment Center
06.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Case Manager

Potential Life Recovery
02.2021 - 05.2022
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Participated in professional growth programs to support the recovery process and self improvement efforts.
  • Facilitated on-site support groups to help recognize and assess individuals struggling with addiction.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Behavioral Health Technician

Suncoast Recovery Services
09.2018 - 07.2019
  • Taught clients how to complete basic household chores and prepare food.
  • Facilitated on-site activities, support groups and outings for clients.
  • Performed client intake procedures according to internal standards for all new admissions.

House Manager

Loycee's Place
01.2017 - 07.2019
  • Performed urinalysis as needed.
  • Collected all rent invoices and performed account payable duties.
  • Observed and recorded notes of all client behaviors.

Behavioral Health Technician

Hope And Grace Recovery Center
10.2017 - 07.2018
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).

Education

High School Diploma -

Pompano High School
Pompano Beach, FL

Skills

  • Crisis intervention
  • Activity monitoring
  • Skill-building exercises
  • Client transportation
  • Security procedures knowledge
  • Substance abuse experience

Timeline

Bio-Bed Feedback Assessor

Banyan Treatment Center
03.2023 - Current

Receptionist/Office Manager

Banyan Treatment Center
06.2022 - 03.2023

Case Manager

Potential Life Recovery
02.2021 - 05.2022

Behavioral Health Technician

Suncoast Recovery Services
09.2018 - 07.2019

Behavioral Health Technician

Hope And Grace Recovery Center
10.2017 - 07.2018

House Manager

Loycee's Place
01.2017 - 07.2019

High School Diploma -

Pompano High School
Cordelia McTaggart