CORDELIA MOCKLER
Mobile,AL
Summary
Qualified Diagnostic Technician with background in diverse medical settings. Possess comprehensive knowledge of diagnostic procedures, patient preparation and equipment maintenance. Skilled at troubleshooting technical issues while maintaining high-quality patient care. Previous roles have demonstrated strong communication skills, ability to work in fast-paced environments, and commitment to continuous professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Diagnostic Technician
Premier Medical
Mobile, Alabama
03.2024 - Current
- Perform comprehensive diagnostic tests, including visual field assessments, optic nerve analysis, A-scans, keratometry, topography, specular microscopy, and interferometer tests, ensuring accurate and timely results for patient evaluation.
- Prepare and maintain medical charts, collaborating closely with physicians to support effective patient care and treatment planning.
- Coordinate staff schedules and collaborate with various departments and medical professionals to enhance operational efficiency and service delivery.
- Address patient inquiries and resolve disputes, fostering positive relationships and ensuring a high standard of patient satisfaction.
- Manage testing schedules to maintain workflow efficiency, ensuring that all operations run smoothly and on time.
Office and Medical Assistant
Trovato Dermatology
Mobile, Alabama
09.2023 - 03.2024
- Coordinated patient scheduling, check-in, check-out, and billing processes to ensure seamless patient flow and efficient office operations.
- Handled billing procedures with accuracy, ensuring prompt payment from both patients and insurance providers.
- Processed medical insurance claims and payments, facilitating timely reimbursements and maintaining accurate financial records.
- Obtained payments from patients and efficiently scanned identification and insurance cards for accurate record-keeping.
- Organized and maintained a comprehensive patient chart filing system to promote quick and easy access to patient data.
- Assisted with medical coding and billing tasks, supporting the financial operations of the practice.
- Aided physicians during minor surgeries by preparing operating rooms and sterilizing instruments to uphold safety and cleanliness standards.
- Directed patients to exam rooms, addressed inquiries and prepared necessary documentation for physician examinations.
Sales Associate
Apricot Lane
Mobile, Alabama
03.2023 - 09.2023
- Provided personalized shopping experiences for repeat customers by remembering preferences and offering tailored recommendations, leading to increased customer loyalty.
- Educated clients on current promotions and product offerings using persuasive selling techniques to boost sales.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies to optimize profitability.
- Enhanced brand awareness through the creation of engaging and shareable social media content, effectively increasing online presence.
- Managed content across multiple platforms, maximizing audience reach and engagement.
- Developed inventory reports, supplying management with comprehensive data on stock levels for informed decision-making.
- Coordinated, promoted, and operated pop-up shops in collaboration with various businesses and events, driving community engagement and sales.
- Conducted inventory management, bookkeeping, and shipment processing to maintain accurate financial records and ensure timely product availability.
Key Holder
Sunglass Hut
Mobile, Alabama
01.2021 - 01.2023
- Promoted discounts and warranty options to customers, effectively maximizing sales goals and enhancing customer value.
- Trained new employees and managers, fostering a knowledgeable team that upholds company standards and customer service excellence.
- Managed store-to-store transfers, shipments, and online order returns, ensuring efficient inventory flow and customer satisfaction.
- Addressed customer relations issues promptly, facilitating quick resolutions to enhance client satisfaction with returns and purchases.
- Coordinated product displays and conducted inventory counts to maintain optimal merchandise flow and stock levels.
- Coached employees in effective selling techniques and encouraged cross-selling strategies, driving revenue growth and improving sales performance.
Education
Bachelor of Science - Professional Health Sciences
University of South Alabama
Mobile, Alabama05.2024
Skills
- Data Entry
- Diagnostic Equipment Operation
- Medical Coding
- Anatomy and physiology
- Problem-solving abilities
- Adobe
- Staff Training
- Patient Relations
- MS Office
Certification
- BLS Certified
- Bloodborne Pathogens Certified
- First Aid Certified
Accomplishments
- Deans List
References
References available upon request.
Timeline
Diagnostic Technician
Premier Medical
03.2024 - Current
Office and Medical Assistant
Trovato Dermatology
09.2023 - 03.2024
Sales Associate
Apricot Lane
03.2023 - 09.2023
Key Holder
Sunglass Hut
01.2021 - 01.2023
- BLS Certified
- Bloodborne Pathogens Certified
- First Aid Certified
Bachelor of Science - Professional Health Sciences
University of South Alabama
Similar Profiles
Viridiana AragonViridiana Aragon
Registered Medical Assistant at Premier MedicalRegistered Medical Assistant at Premier Medical
Myles BeatoMyles Beato
Lead Technician at Premier MedicalLead Technician at Premier Medical
Charnette BridgesCharnette Bridges
Medical Assistant/Certified Phlebotomist Technician at Premier MedicalMedical Assistant/Certified Phlebotomist Technician at Premier Medical