Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cordell Bauldree

Wathena

Summary

Dynamic manager with a proven track record at The Home Depot, excelling in customer service and team leadership. Enhanced operational efficiency through strategic planning and staff training, achieving improved customer satisfaction ratings. Skilled in conflict resolution and performance management, fostering a collaborative environment that drives sales and operational success.

Overview

13
13
years of professional experience

Work History

Manager

Mcdonald’s
10.2025 - Current
  • Analyzed sales data to identify trends and adjust staffing levels accordingly.
  • Coordinated with cross-functional teams to improve overall customer satisfaction ratings.
  • Managed scheduling to align staff availability with peak business hours effectively.
  • Led initiatives to streamline processes, resulting in improved turnaround time for orders.

Associate

Mcdonald’s
08.2025 - 10.2025
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of work areas to ensure compliance with health standards.
  • Operated kitchen equipment safely, following established procedures to prepare food items.
  • Assisted in training new team members on operational tasks and customer service protocols.

Associate Support Department Supervisor

The Home Depot
05.2024 - 08.2025

Made schedules for the store. Conducted onboarding and training. Assisted associates with all needs

Pro Account Sales Associate

The Home Depot Inc
04.2024 - 05.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize product visibility and accessibility.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborated with team members to restock inventory and maintain store appearance.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Participated in promotional events, effectively communicating product features to drive sales engagement.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Sales Specialist

The Home Depot Inc
07.2021 - 04.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to inform customers effectively.
  • Collaborated with team members to streamline inventory management processes.
  • Utilized point-of-sale systems to process transactions efficiently and accurately.
  • Educated customers on product features and benefits, driving informed purchasing decisions.
  • Contributed to visual merchandising efforts, improving store presentation and appeal.
  • Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.

Sales Accosiate

The Home Depot Inc
05.2020 - 07.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Supervisor

Walmart
05.2017 - 06.2019
  • Oversaw daily operations, ensuring compliance with safety standards and company policies.
  • Trained team members in effective customer service techniques and operational procedures.
  • Monitored inventory levels, coordinating restocking efforts to maintain optimal product availability.
  • Implemented process improvements that enhanced workflow efficiency across departments.

Associate

Walmart
05.2017 - 06.2018

Managed incoming shipments and arranged products on shelves.

Manager

McDonald’s
05.2016 - 05.2017
  • Supervised daily operations to ensure efficient workflow and service quality.
  • Trained and mentored team members on food safety and customer service standards.
  • Implemented inventory management practices to reduce waste and optimize supply levels.
  • Developed and enforced operational procedures to enhance productivity and consistency.

Associate

McDonald's
04.2013 - 05.2016

Collaborated in kitchen operations and service area tasks.

Education

No Degree - Theatre

Northwest Missouri State University
Maryville, MO

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional teamwork
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Policy implementation
  • Conflict resolution
  • Sales management
  • Workforce management
  • Performance evaluations
  • Marketing
  • Product management
  • Business development
  • Expectation setting
  • Lead generation
  • Salesforce management
  • Clear communication
  • Safety procedures
  • Employee onboarding
  • Coaching and mentoring
  • Recruiting and interviewing
  • Computer skills
  • Effective communication
  • Problem resolution
  • Adaptability and flexibility
  • Positive attitude
  • Attention to detail
  • Problem-solving
  • Team development
  • Hiring and training
  • Customer relationship management

Timeline

Manager

Mcdonald’s
10.2025 - Current

Associate

Mcdonald’s
08.2025 - 10.2025

Associate Support Department Supervisor

The Home Depot
05.2024 - 08.2025

Pro Account Sales Associate

The Home Depot Inc
04.2024 - 05.2024

Sales Specialist

The Home Depot Inc
07.2021 - 04.2024

Sales Accosiate

The Home Depot Inc
05.2020 - 07.2021

Supervisor

Walmart
05.2017 - 06.2019

Associate

Walmart
05.2017 - 06.2018

Manager

McDonald’s
05.2016 - 05.2017

Associate

McDonald's
04.2013 - 05.2016

No Degree - Theatre

Northwest Missouri State University