Cordell Dyles
Sparks,NV
Summary
Experienced with operating and maintaining packaging machinery to ensure smooth production processes. Utilizes troubleshooting skills to quickly resolve equipment issues and minimize downtime. Knowledge of maintaining quality standards and adhering to safety regulations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Machine Operator Packer
Georgia-Pacific Gypsum
02.2022 - 11.2024
- Operate equipment to defined standards and product specification targets
- Monitor and/or entry into computer control systems
- Troubleshoot equipment to optimize production
- Perform basic asset care duties to include routine preventative maintenance and cleaning of work area
- Work as a team to help meet or exceed production, waste, quality, and safety goals
- Operate and/or work around mobile equipment
- Maintain strict adherence to safety rules and regulations, to include wearing safety equipment
- Perform tasks such as lifting, walking, climbing, stooping, standing, pushing and/or pulling for up to twelve (12) hours a day, in a loud/noisy, and industrial, high-volume environment
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Access Control Guard
Allied Universal Protective services
06.2021 - 02.2022
- Patrolled and secured all areas of amazon job site inside and out of the facility
- Monitored exit/entry for all employees
- Created key cards for new and temporary employee workers
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
Machine Operator
Tesla/Panasonic Giga Factory
09.2020 - 03.2021
- Has the authority to stop the process to avoid making sub-standard product
- Reads all SDS' and possesses thorough knowledge of all oil and chemical labeling and storage requirements
- Operates and starts-up the machines
- Ability to identify problems and minor troubleshooting
- Delivery of materials to production floor
- Ability to analyze, estimate workload and perform multi-tasking
- Assist Maintenance Technicians in preventative maintenance procedures such as lubricating machinery
- Monitors processes and performs continuous image inspections and visual quality checks of the products to ensure acceptance standards are met
- Basic skills in Microsoft Office (Excel, Word, PowerPoint)
- Ability to use material bar code scanners
- Understanding of First in, first out (FIFO)
- Be-able to follow work instructions and Standard Operating Procedures (SOP)
- Prepares documentation as required
- Maintains a clean and safe work area 5s
- Understands department workflow, processes & detailed oriented
- Excellent communication with co-workers both verbally and with good written Basic skills in MS Office (Word, Power Point, Excel, Outlook)
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Security Officer
Allied Universal Security Service
07.2017 - 08.2020
- Patrolled the West Charleston Library
- Performed perimeter checks throughout my shift, and assist with any questions, medical situations, vagrants and all other issues that occur on property
- Wrote reports of daily activities that go on throughout the day
- Ensured safety for employee and patrons
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Bike Officer
Harrahs LV Casino
06.2016 - 06.2017
- Patrolled and secured the outside of the casino perimeter
- Patrolled and secured the guest and the employee parking garages
- Ensured safety for employees and our guests
- Performed perimeter checks throughout my shift, and assisted with any questions, medical situations, vagrants and all other issues that occurred on the property
- Assisted with inside casino operation such as welfare checks, money chip escorts, hotel sweeps and intoxicated patrons
- Acted as a visible deterrent against criminal activity through active presence in high-crime areas during peak hours.
- Maintained proficiency in defensive tactics, first aid, and crisis intervention through regular training exercises.
- Contributed to a positive work environment within the department by fostering strong relationships with peers, supervisors, and support staff.
Supervisor Patrol Rover/ Access Control Guard
G4S Secure Solution
03.2015 - 12.2016
- Drove around in the G4S Company Vehicle to 4 different guard gate locations, in a massive upscale Golfing H.O.A Community
- Handled all situations of safety and protection concerns for Residents
- Handled and filled any position from call outs of Guards, making decisions in all situations involving Residents, Gate Guards, Visitors and any other events that may take place within the compounds of the H.O.A Community
- Assisted and monitored who comes in and out of the H.O.A Golfing Community
- Answered the phones and provided accurate and great customer service to help assist Residents with any emergencies, concerns and or questions they may have about the rules and regulations of the community
Asset Protection
WAL-MART (SUPER CENTER)
12.2010 - 07.2014
- Observed and detained criminal shoplifters using an advanced camera system called CCTV
- Head of safety to ensure all employees, as well as customers are practicing good safety measures
- Provided a safe environment for customers to shop
- Utilized another program called Variant to review hours of various footage for internal investigation on employees and other cases such as fraud, shoplifters, transients, slip and fall incidents etc
- Audited and prepped for inventory control and overall security of Walmart's Assets
- Promoted a culture of accountability among employees through regular performance evaluations focused on asset protection metrics.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
- Enhanced asset protection strategies by conducting thorough risk assessments and implementing effective security measures.
Tech Support
ACS/BOOSTMOBILE
05.2009 - 02.2010
- Received inbound calls to assist customers in troubleshooting problematic errors on their mobile handheld device
- Liaised with IT department to ensure reliable tech support for all facility operations.
- Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Served as a liaison between customers and tech support teams when needed.
- Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
- Sympathized and reached out to very disgruntled customers by using my natural customer service communication skills to ensure the customer was satisfied by the end of each call
- Utilized different programs to activate, restore, replenish customer’s phone and provided thorough information on how to use and maintain their mobile handheld device equipment
Maintenance Advisor
ROSE GARDEN MENTAL HEALTH REHABILITATION CENTER
09.2008 - 01.2009
- Fixed and patched up walls in a Mental Health Facility
- Interacted with the patients and helped assist the nurses with transporting patients to and from their rooms
- Kept and maintained facility establishment inside, as well as the outside
- Maintained the landscape for the facility
- Serviced and weatherized Roof Coolers for the upcoming season
- Maintained 27 rooms daily
- Replaced toilets fixtures, faucets, and anything else that needed to be repaired
- Performed routine maintenance tasks such as lubrication, filter changes, and belt replacements to extend equipment life.
- Maintained accurate records of all completed work orders and inventory transactions for clear communication with management regarding maintenance activities.
Manager
SPRINT/BOOSTMOBILE
05.2003 - 04.2008
- Maintained the inventory control count daily of all handheld phone devices and all other phone accessories
- Assisted customers in activating and selecting the perfect phone and plan that suited the need of the customer consumer
- Responsible for depositing large amounts of cash drops to the bank
- Opened and closed and made sure everything was secure and accounted for at the end of every shift
- Delegated the store schedule for nine other employees in which I supervised and trained
- Responsible for the hiring of responsible trustworthy employees
- Responsible for all legal binding documents and their filing to make sure customers personal information would be in a secure location not to be disclosed to anyone
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
Diploma - Criminal Justice Academy Program
South High School
06.2002
Skills
- Exceptional Customer Service Communication
- Highly motivated individual with an eagerness to always want to learn more
- Heavy Machine Operator Experience
- Security Supervisor Experience
- Microsoft Word
- Excel
- PowerPoint
- Collaborative Problem-solving
- Machinery operation
- Customer relationship management (CRM)
Websites
Certification
Certificate in health and wellness
Hobbies and Interests
- I love to obtain different certificates that will help aid me in my career field such as computer language and ethical hacking programs.
- I do food drives and promote healthy living with a motivational blog I created online.
- I love to play sports, very competitive and very active, enjoy being outdoors.
Timeline
Machine Operator Packer
Georgia-Pacific Gypsum
02.2022 - 11.2024
Access Control Guard
Allied Universal Protective services
06.2021 - 02.2022
Machine Operator
Tesla/Panasonic Giga Factory
09.2020 - 03.2021
Security Officer
Allied Universal Security Service
07.2017 - 08.2020
Security Bike Officer
Harrahs LV Casino
06.2016 - 06.2017
Supervisor Patrol Rover/ Access Control Guard
G4S Secure Solution
03.2015 - 12.2016
Asset Protection
WAL-MART (SUPER CENTER)
12.2010 - 07.2014
Tech Support
ACS/BOOSTMOBILE
05.2009 - 02.2010
Maintenance Advisor
ROSE GARDEN MENTAL HEALTH REHABILITATION CENTER
09.2008 - 01.2009
Manager
SPRINT/BOOSTMOBILE
05.2003 - 04.2008
Diploma - Criminal Justice Academy Program
South High School
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