Machine Operator Packer operating packaging and production equipment, completing 10+ product quality checks per shift in a high-volume industrial setting while keeping product within specification. Monitors control systems, performs basic preventative maintenance, and troubleshoots 8+ equipment issues per week to reduce downtime. Supports quality, waste, and safety goals through careful inspection, clean work practices, and strict adherence to operating standards.
Work History
Security Officer
9 Years 3 Months
Allied Universal Security Service | 07.2017 - Current
Performed 6 perimeter checks per shift along Truckee Meadow Water Authority boundaries, identifying safety concerns and recording observations for follow-up.
Recorded daily activities and developed detailed, clear incident reports for security follow-up and audit-ready records.
Conducted continuous risk assessments and maintained threat awareness to support safe environment for employees and patrons.
Positive guest experience reflected through professional greetings, clear question handling, and reliable support for access control procedures.
Conducted shift-based monitoring of buildings, grounds, and work sites to identify issues early and protect property.
Triaged and resolved medical emergencies and on-site concerns, prioritizing safety and courtesy in all interactions.
Machine Operator/Dough Chef
5 Years 6 Months
Mary's Gone Crackers | 01.2020 - 07.2025
Monitored and operated production equipment to drive reliable dough preparation and consistent output across each shift.
Monitored quality parameters during mixing and forming steps to support consistent batch alignment with production standards.
Tuned machine settings to address operational variances and maintain continuous production with fewer interruptions.
Adhered to sanitation and safety procedures to keep work area in clean, ready-to-produce condition.
Performed routine equipment checks and carried out basic preventive maintenance tasks to support stable, continuous line performance.
Tracked ingredient usage and validated production flow checkpoints to maintain structured daily operations.
Performed between-run equipment cleaning and preparation to maintain safe transitions and consistent product handling.
Reviewed ingredients and completed product visually to identify visible defects before packaging or additional processing.
Managed materials and equipment preparation during peak production periods to maintain production readiness for assigned team members.
Triaged production issues and notified next shift promptly to ensure uninterrupted workflow.
Maintained detailed shift activity and maintenance notes for precise work order tracking.
Machine Operator Mixing
1 Year 6 Months
Tesla/Panasonic Giga Factory | 09.2018 - 03.2020
Operate 2 machines per shift while following instructions, SOPs, and safe handling requirements.
Complete 85% of quality inspections by monitoring processes, checking product appearance, and stopping substandard output.
Troubleshoot minor equipment issues, support maintenance technicians, and perform preventive maintenance tasks.
Move materials to the production floor, track barcode scans, and maintain FIFO flow across daily operations.
Prepare documentation, use Microsoft Excel for tracking, and maintain accurate records for work activities.
Maintain a clean, organized work area through 5S practices and consistent housekeeping.
Communicate clearly with coworkers during shift handoffs and coordinate workload changes across the line.
Security Bike Officer
1 Year
Harrahs LV Casino | 06.2016 - 06.2017
Patrolled and secured the casino perimeter and parking garages to maintain a visible loss-prevention presence.
Assisted with inside casino operations, including welfare checks, money chip escorts, hotel sweeps, and intoxicated patron monitoring.
Acted as a visible deterrent against criminal activity during peak hours in high-crime areas.
Maintained proficiency in defensive tactics, first aid, and crisis intervention through regular training exercises.
Built strong working relationships with peers, supervisors, and support staff to support smooth daily operations.
Supervisor Patrol Rover/ Access Control Guard
1 Year 9 Months
G4S Secure Solution | 03.2015 - 12.2016
Patrol four guard gate locations in a company vehicle to support safety across the HOA community.
Control resident, visitor, and guard access while monitoring who enters and exits the property.
Handle safety and protection concerns by making sound decisions during resident, gate, and event situations.
Answer phones and provide clear customer service to residents with emergencies, concerns, and community rule questions.
Asset Protection
3 Years 7 Months
WAL-MART (SUPER CENTER) | 12.2010 - 07.2014
Maintained a safe shopping environment for customers and associates by monitoring safety practices and applying access control procedures.
Used Variant to review footage for internal investigations involving fraud, transient activity, and slip-and-fall incidents.
Audited inventory controls and prepped security checks to protect Walmart assets during inventory cycles.
Strengthened loss-prevention efforts by building open communication with store associates and reinforcing accountability through performance evaluations.
Improved asset protection strategies by conducting risk assessments and coordinating security measures across the store.
Tech Support
9 Months
ACS/BOOSTMOBILE | 05.2009 - 02.2010
Liaised with IT teams to keep facility support consistent and minimize operational downtime.
Created user-friendly tech support resources that improved customer understanding and service experience.
Served as a liaison between customers and technical teams to clarify issues and move resolutions forward.
Handled escalated issues with diplomacy, de-escalating misunderstandings and restoring customer confidence.
Activated, restored, and replenished customer phones while explaining device use and maintenance clearly.
Maintenance Advisor
4 Months
ROSE GARDEN MENTAL HEALTH REHABILITATION CENTER | 09.2008 - 01.2009
Maintained 27 rooms daily while keeping patient areas clean, organized, and ready for use.
Patched walls and completed general repairs across the mental health facility.
Replaced toilets, fixtures, faucets, and other damaged hardware to keep restrooms and common areas functional.
Serviced and weatherized roof coolers ahead of seasonal changes.
Performed routine lubrication, filter changes, and belt replacements to extend equipment life.
Maintained the facility grounds and exterior areas to support a safe, professional environment.
Updated work orders and inventory records to keep maintenance activity clear for management.
Manager
4 Years 11 Months
SPRINT/BOOSTMOBILE | 05.2003 - 04.2008
Managed daily inventory counts for handheld phones and accessories to support accurate stock control.
Guided customers through phone activation and plan selection based on individual service needs.
Processed cash drops and deposited large amounts of cash securely at the bank.
Opened and closed the store each shift, maintaining security and accountability for all assets.
Delegated the store schedule for nine other employees, while supervising and training staff.
Recruited trustworthy employees, managed legal documents, and filed customer records to protect personal information.
Resolved customer disputes promptly, maintained open communication, and cross-trained staff to strengthen team agility.
Education
Diploma - Criminal Justice Academy Program
South High School | 06-2002
I graduated from a unique program in high school called Criminal Justice Academy Program. I've gone through and completed many customer services and people skills seminars.
GPA: 3.0
Skills
Machinery operation
Equipment troubleshooting
Preventive maintenance
Microsoft Excel
Work order documentation
Access control procedures
Patrol operations
Incident reporting
Emergency response procedures
Loss prevention
Lockout/tagout procedures
Shift handoff procedures
Certification
Certificate in health and wellness
Hobbies and Interests
I love to obtain different certificates that will help aid me in my career field such as computer language and ethical hacking programs.
I do food drives and promote healthy living with a motivational blog I created online.
I love to play sports, very competitive and very active, enjoy being outdoors.