Cordell Rawlings
2128 Water Crest Lane,OH
Summary
Dynamic Assistant Manager with a proven track record at CVS Pharmacy, excelling in customer service and team leadership. Enhanced sales growth through strategic inventory management and effective staff training. Skilled in conflict resolution and proficient in Microsoft applications, fostering a collaborative environment that drives operational efficiency and boosts employee morale.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
CVS Pharmacy
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Enhanced team productivity by streamlining operational processes.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Assistant Manager
Westerville Mini Storage
03.2025 - Current
- Assisted in daily operational tasks and maintained efficient workflow.
- Supported team members in project execution and task prioritization.
- Learned company policies and procedures to ensure compliance and consistency.
- Participated in training sessions to enhance skills and improve performance.
- Helped manage inventory levels, ensuring accurate stock records were maintained.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Reconditioning Associate
CarMax
09.2022 - 02.2025
- Operated machinery for reconditioning processes to ensure quality standards.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Conducted thorough inspections of equipment for compliance with safety protocols.
- Assisted in maintaining inventory records for tools and materials used in operations.
- Inspected and assessed vehicle conditions to ensure quality standards met.
- Operated equipment for reconditioning processes, enhancing efficiency and workflow.
- Managed customer inquiries regarding service appointments and vehicle maintenance needs.
- Collaborated with technicians to ensure timely and accurate service recommendations.
- Scheduled service appointments using dealership management software to optimize workflow.
- Maintained detailed records of customer interactions and service history for follow-up purposes.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Streamlined communication between customers and service departments to improve operational efficiency.
Truck Mechanic
For You Logistics (Amazon)
08.2024 - 01.2025
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Conducted routine maintenance on various truck models, ensuring compliance with safety regulations.
- Repaired and replaced faulty components, improving vehicle performance and reliability.
- Collaborated with team members to enhance workflow efficiency during servicing operations.
- Utilized shop equipment effectively to streamline repair processes and reduce downtime.
- Participated in safety training sessions, reinforcing commitment to workplace safety protocols.
- Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
Assistant Manager
CVS Pharmacy
08.2020 - 09.2022
- Coordinated schedules and resources to facilitate effective team collaboration.
- Contributed to team meetings, sharing insights for process improvements and efficiency gains.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Meadowdale
Dayton, OHNo Degree - I.T
Columbus State Community College
Columbus, OH10-2028
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Parts replacement
- Continuous learning mindset
- Heavy equipment operation
- Air conditioning service
- Microsoft expertise
- Google Docs expertise
- Customer needs assessments
- Vehicle inspection expertise
- Engine maintenance
- Preventative maintenance planning
- Workload management
- Staff management
- Conflict resolution
- Customer relationship management (CRM)
- Sales growth
- Policy enforcement
- Documentation
- Auto diagnostics
- Oil changing
- Vehicle testing
Timeline
Assistant Manager
Westerville Mini Storage
03.2025 - Current
Truck Mechanic
For You Logistics (Amazon)
08.2024 - 01.2025
Reconditioning Associate
CarMax
09.2022 - 02.2025
Assistant Manager
CVS Pharmacy
08.2020 - 09.2022
Assistant Manager
CVS Pharmacy
High School Diploma -
Meadowdale
No Degree - I.T
Columbus State Community College