Cordell Williams
Mesa,AZ
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
The UPS Store Inc.
01.2021 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Created and Implemented new training program used in 10 different stores.
Warehouse Manager
Pinnacle Medical Northwest
10.2018 - 01.2020
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Managed budget effectively by negotiating vendor contracts and optimizing resource allocation.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Learned and implemented new software at the behest of the owner; Which I then had to teach all other employees how to use
Education
High School Diploma -
Fountain Hills High School
Fountain Hills, AZSkills
- Marketing
- Strategic Planning
- Business Development
- Contract Management
- Policy Implementation
- Workforce Management
- Staff Development
- Performance Evaluations
- Lead Generation
- Schedule Preparation
- Salesforce Management
Accomplishments
Brought the current store status from Silver level to Platinum level
Created new training format used in all stores the franchise owner has
Timeline
Manager
The UPS Store Inc.
01.2021 - Current
Warehouse Manager
Pinnacle Medical Northwest
10.2018 - 01.2020
High School Diploma -
Fountain Hills High School
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