Cordero Bearden
Honolulu,HI
Summary
Accomplished Administrative Manager with a robust background in office administration and staff management, honed at the Marine Corps. Excelled in enhancing office productivity and customer satisfaction through effective organizational leadership and critical thinking. Demonstrated expertise in Microsoft Office Suite and a proven track record in fostering team collaboration. Achieved significant improvements in operational efficiency and employee development. Diligent, driven, and hardworking individual with solid foundation in administrative management. Managed office operations and streamlined processes to enhance efficiency and productivity. Demonstrated effective team leadership and keen problem-solving skills. Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dynamic individual with hands-on experience in leadership and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Administrative Manager
Marine Corps
04.2021 - Current
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation of over 432 personnel.
- Input data and processed system change to generate accurate reports both weekly and monthly.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Created reports, presentations and other materials for executive staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Contributed to project success by providing administrative support to various teams as needed.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments averaging 70 on a daily for staff members.
- Supported auditors by efficiently compiling requested documentation.
- Boosted department efficiency with timely completion of assigned tasks.
- Proofread and edited professional documents to fix errors.
- Processed and prepared documents such as business or government forms and expense reports.
- Reduced processing times for expense reports, ensuring timely reimbursements for employees.
- Streamlined travel arrangements for executives, ensuring efficient itinerary planning and accommodation bookings.
- Enhanced communication within office, installed internal messaging system that facilitated quick and easy exchange of information.
- Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce reports.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Edited documents to keep company materials free of grammar errors.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Administrative Clerk
Marine Corps
01.2017 - 04.2019
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Contributed to project success by providing administrative support to various teams as needed.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Streamlined travel arrangements for executives, ensuring efficient itinerary planning and accommodation bookings.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
Education
No Degree -
Watch Officers/Chief Course
Kaneohe, HI05.2023
No Degree - Instructional Methodology
Combat Marksmanship Coach
United States05.2022
No Degree - Leadership Principals
College of Distant Education And Learning
Kaneohe, HI11.2021
No Degree - Leadership
Marine Corps University
Kaneohe, HI05.2021
No Degree - Administrative Specialist
Personnel Administration School
Camp Johnson, NC08.2017
High School Diploma -
Verrado High School
Buckeye, AZ05.2016
Skills
- Organization and Multitasking
- Office Management
- Staff Management
- Critical Thinking
- Customer Service Management
- Business Administration
- Organizational Leadership
- HR Support
- Recordkeeping and Reporting
- Performance Evaluations
- Performance Improvement
- Employee Development
- Budgeting and Expense Monitoring
- Document Control
- Hiring and Training
- Training and coaching
- Expense Reports
- Research
- Travel Coordination
- Time Management
National Defense Service Medal (2017)
Awarded the Department of Dense Nation Defense Service Medal
Languages
Japanese
Limited Working
Marine Corps Good Conduct Medal
Awarded the Good Conduct Medal for continuous act of honorable service in the Marine Corps.
Global War on Terrorism (2017)
Awarded the Department of Defense Global War on Terrorism
Humanitarian Service Medal (2019)
Awarded the Humanitarian Service Medal in support of Hurricane Florence in 2018 catastrophically crushing the east coast
Navy Meritorious Unit Commendation (2022)
Awarded the Navy Meritorious Commendation Medal for continuous and dedicated work during the COVID-19 pandemic.
Timeline
Administrative Manager
Marine Corps
04.2021 - Current
Administrative Clerk
Marine Corps
01.2017 - 04.2019
No Degree -
Watch Officers/Chief Course
No Degree - Instructional Methodology
Combat Marksmanship Coach
No Degree - Leadership Principals
College of Distant Education And Learning
No Degree - Leadership
Marine Corps University
No Degree - Administrative Specialist
Personnel Administration School
High School Diploma -
Verrado High School
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