Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CORDILIA D. WILLIAMS

Bronx,NY

Summary

Experienced with multi-site management, team leadership, & operational optimization. Utilizes strategic planning to drive efficiency & enhance customer satisfaction. Fosters team collaboration & achieving business goals. Reliable & consistently deliver on organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

District Manager

Surgical Solutions LLC
08.2024 - Current
  • Manages team of 40 Technicians & 4 Supervisors across 4 hospital locations; reports staff updates to HR on weekly basis
  • Regularly visits all assigned locations to assess operational needs & provide on-site support
  • Assess/review monthly finance reports & provide strategies to leadership, Operations, & Finance
  • Act as substitute Supervisor for reports during vacation/leaves to provide hospital coverage
  • Adopted, utilized, & trained on new technology; submitted requests for additional features; accumulated reports from software & utilized data for multitude of tasks
  • Attend weekly meetings with Regional Director & monthly meetings with SVP to discuss current events & professional growth
  • Document employee performance/behavior concerns; delivered corrective actions & executed performance improvement plans
  • Reviews SAP & company invoice tracking technology for accuracy; reconciles/confirms weekly/monthly case volume for assigned sites; communicates with Digital Operation Manager regularly
  • Communicates with facility C-suite members & departmental leadership to discuss concerns & implementation of account growth
  • Maintains up-to-date knowledge of company policies & industry standards, & ensures dissemination to staff
  • Draft business plans & proposals for corporate review, corrective action plans for hospitals, and course correction plans for low-performing teams

Site Supervisor

Surgical Solutions LLC
01.2023 - 08.2024
  • Manages and schedules team of 10 Technicians
  • Communicate with external vendors to obtain purchase quotes, provide training, troubleshoot equipment & technology
  • Assesses monthly finance report & provides monthly reviews for Operations/Finance
  • Orders supplies to maintain par levels, instruments for replacement or for departments’ needs
  • Maintains multiple logs & records with accuracy to ensure standards are upheld

Certified Sterile Processing Technician

Surgical Solutions LLC
07.2018 - 12.2022
  • Provide surgical support & equipment for minimally invasive surgeries including pre-operative set-up, intra-operative support, and postoperative turnover in the Operating Room & Endoscopy suites
  • Provide support in SPD including decontamination & assembly
  • Assist doctors, nurses, & other specialty technicians during procedures with other tasks if necessary
  • Provide on-call support on a rotating weekly/monthly basis

Education

High School -

Saint Jean Baptiste High School
New York, NY
06.2012

Skills

  • Collaborative Team Management
  • Development in Leadership capabilities
  • Inventory Management
  • Experience in regulatory compliance management
  • Experience in Abacus/SQTrack SAP/SCMP Microsoft 365
  • Workplace training facilitation
  • Optimization of Sterile Processing Procedures
  • Report/Monitor Key Performance Indicators
  • Payroll Processing
  • Interviewing & Onboarding

Certification

HSPA |

CRCST, November 2017 - Present

CER, August 2022 - Present

Timeline

District Manager

Surgical Solutions LLC
08.2024 - Current

Site Supervisor

Surgical Solutions LLC
01.2023 - 08.2024

Certified Sterile Processing Technician

Surgical Solutions LLC
07.2018 - 12.2022

High School -

Saint Jean Baptiste High School

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