Coreen M. Uhl
Olmsted Falls
Summary
Dynamic leader with extensive experience at Get Go, excelling in team development and inventory management. Proven track record in enhancing customer satisfaction and driving sales through strategic promotions. Adept at budget management and fostering employee engagement, ensuring compliance with safety standards while maximizing operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sr Store Leader
Get Go
Parma Heights
05.2023 - Current
- Led daily store operations and managed team performance effectively.
- Trained and mentored staff on customer service and product knowledge.
- Ensured compliance with safety standards and procedures in the store.
- Oversaw inventory management, including ordering and restocking products.
- Developed promotional displays to enhance customer shopping experience.
- Resolved customer inquiries and complaints promptly and professionally.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Managed all aspects of store operations including staffing schedules, budgeting.
- Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
- Prepared weekly and monthly reports on sales trends, competitor activities.
- Maximized profits by controlling costs and managing budgets effectively.
- Kept track of staff attendance records and updated payroll information accordingly.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
- Ensured compliance with health and safety regulations in the workplace.
- Maintained store operations by following policies and procedures; completed reports.
- Conducted daily store walk-throughs to identify any maintenance needs or security risks.
- Monitored inventory levels, placed orders for new stock as needed.
- Analyzed sales figures and implemented strategies to increase revenue.
- Developed strategies to increase customer satisfaction and sales performance.
Sous Chef
Vitalia Senior Living
Westlake
11.2018 - 03.2022
- Served meals for Assisted Living, Memory Care department, and all staff.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Served on the Safety Committee and collaborated with the Senior Living Director.
- Prepared nutritious meals tailored to residents' dietary needs and preferences.
- Trained new team members on cooking techniques and safety protocols.
- Managed inventory and ordered supplies to maintain kitchen operations.
- Developed weekly menus in collaboration with dietary specialists and residents.
- Ensured compliance with health regulations and food safety standards.
- Assisted in budget management for food costs and kitchen supplies.
- Coordinated special events, providing creative culinary offerings for residents.
General Manager
Five Guys Burger And Fries
Savannah
05.2009 - 12.2012
- Oversaw daily operations to ensure efficient restaurant performance.
- Managed staff schedules and payroll for optimal labor management.
- Implemented training programs to enhance employee skills and service quality.
- Enforced health and safety standards across all restaurant practices.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
Membership Coordinator
Rock and Roll Hall of Fame and Museum
Cleveland
09.2000 - 08.2005
- Managed membership database to maintain accurate records and streamline processes.
- Coordinated member communications and engagement initiatives for a prominent cultural institution.
- Developed promotional materials to enhance membership visibility and benefits.
- Assisted in implementing membership campaigns to attract new supporters and advocates.
- Maintained accurate records of all membership transactions using CRM software.
Education
High School Diploma -
Davison Senior High School
Davison, MI05-1994
Skills
- Team leadership
- Inventory management
- Budget management
- Sales analysis
- Staff training
- Regulatory compliance
- Employee scheduling
- Effective communication
- Problem solving
- Time management
- Performance evaluation
- Adaptability
- Employee engagement
- Store operations
- Promotions planning
- Documentation and reporting
- Team development
- Security system monitoring
- Supply ordering
- Retail merchandise quality standards
- Recruiting and hiring
- Cash management
- Payroll management
- Multitasking and organization
- Friendly and positive
- Team building and leadership
- KPI tracking
Certification
- ServSafe Certified
- CPR Certified
References
References available upon request.
Timeline
Sr Store Leader
Get Go
05.2023 - Current
Sous Chef
Vitalia Senior Living
11.2018 - 03.2022
General Manager
Five Guys Burger And Fries
05.2009 - 12.2012
Membership Coordinator
Rock and Roll Hall of Fame and Museum
09.2000 - 08.2005
High School Diploma -
Davison Senior High School