Compassionate Caregiver proficient in delivering emotional and physical support to enhance quality of life for elderly clients. Achieved comfort and trust in care environments through effective communication, patience, and empathy. Ready to leverage strong interpersonal skills and recent recovery from knee replacements to contribute positively in caregiving roles.
Overview
11
11
years of professional experience
Work History
Live in, Elderly Caregiver
Ed Caldwell
Pendleton, Oregon
09.2017 - 10.2021
Provided daily assistance with activities of daily living such as bathing, dressing, grooming and toileting.
Assisted with daily living activities to promote independence and well-being.
Coordinated medication schedules and ensured timely administration.
Organized and monitored medications to ensure proper dosage was taken at the correct times.
Monitored vital signs such as blood pressure, pulse rate,respiration rate and blood sugar.
Maintained a safe and clean living environment for comfort and health.
Assessed environment for safety hazards and took steps to reduce potential risks.
Drove the client to medical appointments using personal vehicle.
Coordinated shopping, medical appointments, and errands to ensure client’s access to essential services.
Managed meal preparation, focusing on nutrition and dietary needs.
Prepared nutritious meals according to dietary restrictions and preferences.
Provided companionship and emotional support to enhance quality of life.
Facilitated recreational activities to promote mental and physical engagement and improve overall well-being.
Monitored health changes and communicated concerns to family members.
Documented care routines and observations for continuity of care.
Responded promptly to all requests made by patient regarding care needs.
Worked collaboratively with interdisciplinary team members such as nurses, therapists and physicians.
Observed changes in behavior or condition of patient and reported any concerns to supervisor immediately.
Assisted with transferring from bed to wheelchair or walker safely.
Obtained essential items for clients, enhancing their daily living experience.
Front Desk Concierge
Rodeway Inn and Suites
Pendleton, Oregon
05.2014 - 09.2017
Greeted guests warmly and managed check-in and check-out processes efficiently.
Provided information on local attractions and hotel amenities to enhance guest experience.
Coordinated with housekeeping to ensure timely room readiness for arriving guests.
Handled guest inquiries and resolved complaints with professionalism and empathy.
Managed reservations and updated booking systems for accuracy and efficiency.
Assisted in maintaining lobby cleanliness and organized front desk supplies daily.
Collaborated with team members to streamline front desk operations effectively.
Trained new staff on front desk procedures and customer service best practices.
Responded promptly to emergency situations in order to maintain a safe environment for guests.
Developed strong relationships with clients through effective communication skills.
Greeted guests upon arrival and provided assistance with check-in and check-out procedures.
Resolved customer complaints in an efficient and timely manner.
Participated in staff meetings to discuss upcoming events, new initiatives or customer service strategies.
Processed payments using point of sale systems including cash handling and credit card processing.
Maintained accurate records of all transactions within the front desk system.
Also set up and cleaned breakfast.
In Home Caregiver
DHS - Aging And People With Disabilities
Pendleton, Oregon
01.2011 - 04.2014
Provided personal care and assistance with daily living activities for clients.
Assisted clients with mobility, ensuring safety and comfort during transitions.
Monitored client health conditions and reported changes to healthcare professionals.
Supervised medication administration, personal hygiene, and other activities of daily living.
Prepared nutritious meals tailored to individual dietary needs and preferences.
Maintained a clean and safe living environment for clients at home.
Coordinated with family members to address client needs and preferences effectively.
Documented daily care activities and observations in client records accurately.
Performed light housekeeping tasks such as laundry, dusting and vacuuming.
Transported clients to doctor's appointments and errands.