Coretha Robinson
WASHINGTON,DC
Summary
Results-driven support professional with over 18 years of experience in residential services, program supervision, and resident care. Proven ability to manage programs, facilitate workshops, and maintain safe, supportive, and HIPAA-compliant environments. Strong leadership, organizational, and problem-solving skills with a commitment to compliance, confidentiality, and enhancing resident well-being. Passionate about supporting individuals while collaborating with teams to achieve organizational goals.
Overview
1
1
Certificate
24
24
years of professional experience
Work History
Full Time Residential Monitor
New Endeavors By Women
07.2007 - 09.2025
- Supervised residents during evening and overnight shifts, ensuring safety and compliance with program policies.
- Monitored facility security, enforced program rules, and documented resident activities and incidents.
- Coordinated maintenance supplies, managed chore schedules, and collaborated with staff to support daily facility operations.
Office Manager
Runway Studios
04.2004 - 05.2008
- Provided customer service by responding to client inquiries via phone and email.
- Managed office inventory, including ordering, stocking, and receiving shipments.
- Processed payroll and performed accurate data entry.
Family Services Coordinator
Samuel Christian Service Network
02.2002 - 04.2005
- Facilitated parenting and conflict resolution workshops for families.
- Conducted home visits and inspections to ensure program compliance.
- Monitored resident participation in the 12-step program and managed meal planning.
Education
High School Diploma -
Mckinley Technical High School
Washington, DCSkills
- Leadership & Team Collaboration
- Telephone Support & Customer Service
- Behavioral Intervention & Special Needs Support
- Treatment Planning & Relapse Prevention
- Conflict Resolution & Behavior Management
- HIPAA Compliance, Confidentiality & Professional Boundaries
Certification
- Critical Time Intervention (CTI) & Stages of Change
- Treatment Planning, Intervention & Harm Reduction
- HIPAA Compliance & Confidentiality
- Conflict Resolution & Non-Coercive Crisis Intervention
- Customer Service, HSRA & Language Access Act Compliance
Timeline
Full Time Residential Monitor
New Endeavors By Women
07.2007 - 09.2025
Office Manager
Runway Studios
04.2004 - 05.2008
Family Services Coordinator
Samuel Christian Service Network
02.2002 - 04.2005
High School Diploma -
Mckinley Technical High School