Coretha Parks
Birmingham
Summary
Strategic and people-focused management professional with over a decade of experience leading retail teams across fashion, wireless, and general merchandise sectors. Adept at driving operational excellence, improving team performance, and fostering inclusive workplace cultures. Skilled in hiring, onboarding, employee relations, and compliance, with a proven ability to align HR practices with business goals.
Currently pursuing an Associate of Arts in Management with advanced coursework in business law, ethics, and human resource management. Known for blending academic insight with hands-on leadership to solve complex challenges, streamline operations, and elevate customer satisfaction. Committed to ethical decision-making, continuous improvement, and empowering teams to exceed expectations.
Overview
11
11
years of professional experience
Work History
Store Manager
Windsor
05.2023 - Current
- - Led operations for a high-volume retail location, exceeding monthly revenue targets by an average of 12%.
- Designed and executed strategic merchandising plans, increasing high-margin product sales by 15%.
- Trained, coached, and mentored a team of 15+ employees, improving retention by 20% and boosting performance.
- Improved inventory accuracy to 98% through cycle counting and audit processes.
- Launched promotional events and cross-selling techniques, increasing average transaction value by 8%.
- Achieved a 95% customer satisfaction rating and boosted loyalty program sign-ups by 25%.
Store Manager
Cricket Wireless
06.2022 - 08.2023
- Managed daily operations, including inventory and staffing; drove 25% revenue increase.
- Recruited, onboarded, and trained associates; implemented ethical sales practices.
- Handled payroll, performance reviews, scheduling, and employee development.
- Resolved escalated customer issues, maintaining satisfaction and loyalty.
Store Manager
Rue21
05.2021 - 05.2023
- Directed daily operations for a fashion retail store, surpassing annual sales goals by 10%.
- Implemented visual merchandising strategies that improved store traffic and conversion rates.
- Reduced employee turnover by 15% through structured onboarding and mentorship programs.
- Enhanced customer experience by resolving escalated issues, maintaining a 92% satisfaction score.
- Optimized inventory processes to reduce stockouts by 18%.
Store Manager
Dollar General
10.2019 - 05.2021
- Managed a high-volume location, consistently meeting revenue goals and operational KPIs.
- -Cut operational costs by 10% through efficient scheduling and vendor negotiations.
- Reduced shrinkage by 12% by enhancing loss prevention protocols.- Improved staff productivity through targeted training and performance tracking.
- Maintained compliance with safety, health, and regulatory standards.
Department Manager
Walmart
01.2016 - 05.2020
- Supervised 15+ associates; improved inventory turnover 12%.
- Oversaw apparel department operations, increasing sales by 8% through improved product placement.
- Streamlined inventory replenishment, reducing out-of-stock rates by 15%.
- Provided coaching and evaluations for team members, improving performance scores.
- Enhanced customer service processes, contributing to a 90% satisfaction rating.
Inventory Specialist
WIS International
07.2015 - 07.2016
- Conducted inventory audits, maintained data confidentiality, and resolved discrepancies.
Store Manager
Subway
06.2014 - 05.2016
- Managed daily operations, payroll, scheduling, and training.
- Reduced food waste 15%, improved retention, and ensured compliance with safety standards.
- Ensured compliance with food safety and labor regulations.
Education
Associate of Arts - Management
American Public University
07-2025
High School Diploma - Business Law, HR Management, Ethics, Communication
Sophia Learning
High School Diploma - undefined
Jim Hill High School
Jackson, MS01.2012
Skills
- Leadership & Team Development
- Employee Relations & Conflict Resolution
- Performance Reviews & Coaching
- Hiring, Onboarding & Training
- Compliance & Ethical Decision-Making
- Payroll, Scheduling & Workforce Planning
- Inventory & Operations Management
- Customer Service Excellence
- HR Documentation & Recordkeeping
- POS Systems, Inventory Software, Microsoft Office
Timeline
Store Manager
Windsor
05.2023 - Current
Store Manager
Cricket Wireless
06.2022 - 08.2023
Store Manager
Rue21
05.2021 - 05.2023
Store Manager
Dollar General
10.2019 - 05.2021
Department Manager
Walmart
01.2016 - 05.2020
Inventory Specialist
WIS International
07.2015 - 07.2016
Store Manager
Subway
06.2014 - 05.2016
High School Diploma - undefined
Jim Hill High School
Associate of Arts - Management
American Public University
High School Diploma - Business Law, HR Management, Ethics, Communication
Sophia Learning
Similar Profiles
Sydney Van De PutteSydney Van De Putte
Assistant Store Manager at WindsorAssistant Store Manager at Windsor
Lillian MirandaLillian Miranda
Sales Associate at WindsorSales Associate at Windsor
Alissa RosaliaAlissa Rosalia
Senior Visual Coordinator at WindsorSenior Visual Coordinator at Windsor
Prachiti Anubhav ManjarekarPrachiti Anubhav Manjarekar
Social Media and PR Intern at LearnwitholonyoSocial Media and PR Intern at Learnwitholonyo
Nikhil YadavNikhil Yadav
Transmission Planning Professional and Manager at British TelecomTransmission Planning Professional and Manager at British Telecom