Corey Carter

Human Resources Business Partner III (08/2022)

Human Resources Business Partner II (08/2021)

Benefits Services Specialist II (08/2020)

Benefits Services Specialist I (08/2019)

• Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Promoted positive relationships between mentees and other peers to grow professionally and achieve business and personal goals.
• Enhanced employee engagement and positivity by implementing innovative team building initiatives through NPS.
• Designed interactive learning events to effectively communicate complex wellness concepts to clients.
• Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives and business goals.

• Maintained human resources information system and kept employee files up to date and accurate.
• Conducted new employee onboarding and provided ongoing orientation training.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.

• Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.