Supervised daily setup and striking of audio-visual equipment for meetings and major corporate events with support of sales manager and audio-visual technicians.
Interacted with event hosts and clients to maintain mutually beneficial relationships and met sales and service expectations.
Programmed and operated audio-visual equipment to support seamless live events.
Managed inventory control and verified constant tracking of technology equipment.
IT Support Contractor
Self Employed Services
05.2013 - Current
Managed high levels of call flow and responded to technical support needs.
Used ticketing systems to manage and process support actions and requests.
Installed and configured operating systems and applications.
Created user accounts and assigned permissions.
Diagnosed and troubleshot hardware, software and network issues.