Corey A Peck
Horace,ND
Summary
Talented Parts Sales Specialist offering 31 years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty.
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Parts Sales Specialist
RDO Equipment RDO Truck Center
Fargo, ND
11.2009 - Current
- Identified customer needs and provided appropriate solutions.
- Advised customers on product features, pricing, availability and delivery options.
- Maintained relationships with existing customers to ensure repeat business.
- Conducted research to identify new markets for parts sales.
- Prepared quotes and invoices for parts orders.
- Processed payments from customers in a timely manner.
- Provided technical advice to customers regarding product installation and maintenance.
- Managed inventory levels to ensure products were stocked appropriately at all times.
- Assisted in training staff members on the proper use of parts catalogs and ordering systems.
- Researched industry trends to determine competitive pricing strategies for parts sales.
- Developed promotional material to attract new customers.
- Analyzed customer feedback to identify areas of improvement in the parts sales process.
- Created marketing campaigns designed to increase brand awareness among potential customers.
- Developed strong working relationships with vendors to secure discounted prices for parts purchases.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Coordinated and executed daily parts deliveries to local businesses.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Communicated product expertise and department process improvements to meet organizational goals.
- Increased team productivity by implementing multiple strategic process improvements.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Used POS systems to receive payment or obtain credit authorization.
- Networked to build client base and promote products to new and existing clients.
Parts Sales Specialist
Freightliner Trucks; A Division of Daimler Trucks USA
Fargo, ND
08.1994 - 11.2009
- Advised customers on product features, pricing, availability and delivery options.
- Maintained relationships with existing customers to ensure repeat business.
- Identified customer needs and provided appropriate solutions.
- Conducted research to identify new markets for parts sales.
- Prepared quotes and invoices for parts orders.
- Processed payments from customers in a timely manner.
- Provided technical advice to customers regarding product installation and maintenance.
- Assisted in training staff members on the proper use of parts catalogs and ordering systems.
- Managed inventory levels to ensure products were stocked appropriately at all times.
- Researched industry trends to determine competitive pricing strategies for parts sales.
- Generated weekly reports detailing sales figures, customer feedback and other relevant data.
- Analyzed customer feedback to identify areas of improvement in the parts sales process.
- Developed strong working relationships with vendors to secure discounted prices for parts purchases.
- Organized special events such as open houses or webinars focused on educating customers about our products.
- Negotiated contracts with vendors when purchasing large quantities of parts.
- Ensured that all safety regulations were followed when handling hazardous materials or equipment.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Coordinated and executed daily parts deliveries to local businesses.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Performed complimentary services, battery installation, testing and wiper installations.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Communicated product expertise and department process improvements to meet organizational goals.
- Increased team productivity by implementing multiple strategic process improvements.
- Improved team member performance by devising and overseeing personalized strategies.
- Tracked team performance targets and sales metrics to identify areas for improvement.
- Developed strategic sales initiatives to pitch products and services.
- Located and labeled parts to maintain organized inventory of stock.
- Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Used POS systems to receive payment or obtain credit authorization.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Networked to build client base and promote products to new and existing clients.
Education
High School Diploma -
Jamestown High School
Jamestown, ND05-1991
Affiliations
- Dedicated family oriented Dad of 2 girls, beautiful wife, horse, and dog. Looking toward the future with my family in a farm life setting.
- You only get one life to live so it is time to live it to the fullest!
Words to live by
- Jordan Davis's song Buy Dirt
References
References available upon request.
Timeline
Parts Sales Specialist
RDO Equipment RDO Truck Center
11.2009 - Current
Parts Sales Specialist
Freightliner Trucks; A Division of Daimler Trucks USA
08.1994 - 11.2009
High School Diploma -
Jamestown High School
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