Corey Augspurger
West Chester,OH
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
Work History
General Manager
PTG Logistics
115 N. Enterprise Drive, OH
12.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Built strong relationships with customers through positive attitude and attentive response.
Operations Manager
RXO Logistics
4438 Muhlhauser Road Suite 600, OH
10.2021 - 11.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
Operations Supervisor
RXO Logistics
4438 Muhlhauser Road Suite 600
05.2019 - 10.2021
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Education
High School Diploma -
Middletown High School
Middletown, OH06.2011
High School Diploma -
Miami University
Oxford, OHSkills
- Health and Safety Compliance
- Process Improvement
- Workflow Optimization
- Customer Service
- Inventory Management
- Performance Monitoring
- Operations Monitoring
- Budgeting and Forecasting
- Leadership and team building
- Recruitment
Timeline
General Manager
PTG Logistics
12.2023 - Current
Operations Manager
RXO Logistics
10.2021 - 11.2023
Operations Supervisor
RXO Logistics
05.2019 - 10.2021
High School Diploma -
Middletown High School
High School Diploma -
Miami University
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