A highly organized and hard-working individual looking to secure a responsible career opportunity to fully utilize training and skills in logistics and transportation management, while making a significant contribution to the success of the company. Strong communication and negotiation skills to oversee customer and carrier relations. Flexible and excels under pressure in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Government Freight Coordinator
Real Freight Solutions
07.2011 - Current
Manage working relationship with different clients within the U.S. Department of Defense in order to foster loyalty and encourage repeat business.
Analyze shipping reports to identify proper equipment needed to haul cargo.
Identify high volume transport lanes and research standard rates in order to price shipments competitively.
Provide detailed information to customers and contractors concerning service, cost per mile, revenue, out of route miles, etc.
Utilize various computer systems to enter shipment details for billing and tracking purposes.
Frequent communication with customers and contractors in order to provide timely and accurate shipment updates such as shipment pickup/delivery times and updates on product locations.
Negotiate freight rates with carriers for transportation of goods.
Build relationships with carriers and owner operators by soliciting capacity of truck and freight while meeting cost expectations for each customer.
Coordinate international shipments by liaising between customers, customs brokers, trucking companies, and owner operators.
Prepare and process shipping documentation, maintaining compliance with U.S. Customs and international regulations.
Perform other related duties outside of daily job requirements while participating in future business planning and special projects
Trucking Dispatcher
W.L. Frazier Trucking
01.2006 - 07.2011
Accountable for dispatching and assigning asset-based trucks and drivers to freight shipments based on client demands and service requirements.
Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
Oversaw and enforced compliance with all safety regulations and DOT regulations.
Monitored and tracked status of shipments in transit to confirm on-time delivery.
Responsible for timely updating of load status to tracking software.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Managed customer accounts and invoicing.
Collaborated with co-workers and management to identify customer leads based on freight posting systems and websites.
Customer development, qualification, set up carrier packet to include credit request and settlements management.
Answered phone calls and responded to customer emails.
Provided training and guidance to new dispatchers.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Warehouse Inventory Specialist
Excel Logistics At Agilent Technologies
04.2003 - 11.2005
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Completed physical inventory counts each nightly shift.
Operated forklift or pallet truck to load, unload, transport and store goods. while observing standard safety procedures.
Recorded information, shortages and discrepancies to keep records current and accurate.
Input data in Oracle software to create updated status reports for quick reference of project progress and deadlines.
Sorted and delivered materials to different work areas and staff.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping..
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
Associate of Applied Science - Logistics Management
Mid-Michigan Community College
Mount Pleasant, MI
2010
Skills
Demonstrates understanding of Logistics and Transportation including carrier alternatives, pricing, geography, and ability to foresee potential logistics problems
Customer Relationships
Transportation Coordination and Supply Chain Management
Leadership Skills and Operational Procedures
Business Planning and Competition Research
Possesses ability to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding
Government Security Clearance
Proficient in multiple software programs (McLeod Software, Microsoft 365, Oracle, etc) used in shipment tracking, Invoicing, and records management
Organizational Skills which include; Attention to Detail, Problem Solving, and Time Management
Boosts morale of coworkers by maintaining reliably positive demeanor and recognizing others efforts and performance
Timeline
Government Freight Coordinator
Real Freight Solutions
07.2011 - Current
Trucking Dispatcher
W.L. Frazier Trucking
01.2006 - 07.2011
Warehouse Inventory Specialist
Excel Logistics At Agilent Technologies
04.2003 - 11.2005
Associate of Applied Science - Logistics Management