Corey Black
Erie,PA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for team members. Knowledgeable in food safety and sanitation protocols, as well as team development. Ambitious food and beverage professional with proven success in front-of-house and back-of-house management.
Overview
2026
2026
years of professional experience
Work History
Wait Staff Member
Darden Restaurant Group
06.2022 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bar Manager
Bella Terra Vineyards
11.2022 - 06.2023
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Helped manage inputs to encourage accurate profit and loss reporting.
Food & Beverage Manager, Executive Chef
Golden Eagle Inn
12.2020 - 11.2022
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Generated employee schedules and work assignments and determined appropriate compensation rates.
- Interacted with guests to obtain feedback on product quality and service levels.
Managing Partner & Director of Operations
Black Enterprises, LLC
08.2019 - 12.2020
- Developed corporate structure and oversaw all day-to-day operations
- Directly managed a team of 15, with three executive team members overseeing front-of-house and back-of-house operations
- Developed corporate strategies to be used within the bistro to increase sales and provide the greatest dining experience for all guests
- Managed all human resource matters in-house, while directly overseeing P&L, inventory, labor, sales, guest services, and payroll systems
- Created standard operating procedures to help grow efficiency, capital, and team retention
- Managed all renovations, culinary projects, and development of spaces
- Developed menus and daily features alongside Chef teams, executed medium to large private events, and worked with local vendors to create sustainable partnerships
- Conducted all research and development on food offerings, specific to European and Americana-style cuisine.
Manager
Creative Food Group Concepts
2018 - 2019
- Developed standard operating procedures and worked with management team prior to opening of project
- Executed Michelin-star hospitality and all practices of corporate company
- Created steps of service and work-flow manuals for new multi-unit food and beverage establishments within site
- Managed guest reservation books, concierge databases, large guest accounts, and guest services
- Led staff of approximately 80 and worked alongside executive management team of approximately 20 members
- Created P&L statements, financial logbooks, and financial reporting systems
- Hired and on-boarded more than 200 team members during tenure
- Worked with local vendors and hotel corporations within the District of Columbia
- Acted as point-of-contact for all high-level clientele and directly oversaw all day-to-day guest relations
- Developed menus and menu concepts with Executive Chef, Chef de Cuisine, and Executive Sous Chefs.
Education
Bachelor of Science - Medical Anthropology
Arizona State University
Tempe12-2025
Skills
- Strategic Planning and Execution
- Risk Mitigation
- Operations Oversight
- Quality Assurance
- Business Management
- Customer Retention
- Payroll Administration and Timekeeping
- Food and Beverage Operations
- Team Leadership
- Leadership Development
Timeline
Bar Manager
Bella Terra Vineyards
11.2022 - 06.2023
Wait Staff Member
Darden Restaurant Group
06.2022 - Current
Food & Beverage Manager, Executive Chef
Golden Eagle Inn
12.2020 - 11.2022
Managing Partner & Director of Operations
Black Enterprises, LLC
08.2019 - 12.2020
Manager
Creative Food Group Concepts
2018 - 2019
Bachelor of Science - Medical Anthropology
Arizona State University
Similar Profiles
Cristopfer WilsonCristopfer Wilson
Chef at Darden Restaurant GroupChef at Darden Restaurant Group
Emma RyanEmma Ryan
Server at Darden Restaurant GroupServer at Darden Restaurant Group
STEPHEN HUNTSTEPHEN HUNT
Professional Server at Darden Restaurant GroupProfessional Server at Darden Restaurant Group
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot
Tachelle WilliamsTachelle Williams
Certified Nursing Assistant at Saint Marys East / Nightingale NursingCertified Nursing Assistant at Saint Marys East / Nightingale Nursing