Corey Blocker

Assisted in scheduling appointments and managing calendars for multiple customers.

Billing and Invoicing from the owner or a technician work write up put into company's invoicing software system and assure invoicing get sent to the customer email, and or via text message PDF or physical copy mailed. then follow up to assure invoices get paid.

Answering Company phone calls and messaging out company service calls.

Fulfillment Pulled online orders and staged and loaded.\

Pulled orders from sales associates and specialist from the garden center all the way to the building supplies side of the store.

Run Cash Register at the Pro Desk side of the store when i was needed to.

help label and count inventory when it was needed.

help bring carts in the store/help stock orders received to get them on the shelf and ready for the customer to pickup when the time come.

assisted with anything from running register, stocking, counting inventory, gathering carts.

• Coordinated communication between sales team and clients, ensuring clarity and prompt responses.
• Organized and maintained sales documentation, ensuring accuracy and compliance with company standards.
• Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
• Entered Sales Order called into the branch by the customer or the outside salesperson for pickup orders and truck deliveries.
• inventory cycle counts daily
• Entered sales orders customers come to the branch themselves to pickup in real time and physically pull the order and help customer load on there truck. Unload Delivery Trucks and check packing slips to assure received correct product and quantity and receive purchase order into company system. scan and file paperwork.
• Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
• Enhanced company reputation through consistent professional communication with clients via phone, email, and face-to-face meetings.

• Coordinated customer inquiries, ensuring timely resolution and enhanced satisfaction.
• Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
• Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
• Leveraged strong product knowledge to educate customers about available options and assist them in making informed purchasing decisions.

• Provided exceptional customer service, addressing inquiries and resolving complaints efficiently.
• Coordinated service appointments, ensuring optimal scheduling and resource allocation.
• Communicated effectively with technicians, relaying customer concerns and service details.
• Maintained accurate records of services performed and parts used for each vehicle.