Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corey Boers

St. Clair Shores,MI

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient in IQMS.

Overview

8
8
years of professional experience
1
1
Certification

Work History

UPS Store Assistant Manager

The UPS Store Inc.
09.2023 - 01.2024
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.

Program Coordinator

Northern Industrial Manufacturing
09.2019 - 05.2023
  • IATF 16949:2016 / ISO14001 Internal Auditor
  • Proficiently set up Statistical Process Control (SPC) equipment on production machines to ensure quality standards and process efficiency.
  • Established and managed controlled libraries within IQMS Document Control module to organize and maintain critical documents, ensuring compliance with quality standards and regulatory requirements.
  • Conducted regular audits and reviews of controlled libraries within IQMS to verify document accuracy, completeness, and currency, proactively addressing any discrepancies or deviations from established standards.
  • Configured IQMS Inventory module to establish comprehensive buying and selling records, including item descriptions, pricing, quantities, vendors, and customers, optimizing inventory management processes.
  • Collaborated with maintenance and operations teams to identify critical equipment assets and maintenance requirements, configuring preventive maintenance schedules within IQMS to align with equipment specifications and operational needs.

Shift Leader

Walgreens
09.2015 - 09.2019
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Delegated tasks to employees and monitored activities and task completion.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Upheld company standards and compliance requirements for operations.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Clintondale High School
Clinton Township, MI
06.2013

Skills

  • IATF 16949:2016 Internal Auditor
  • Problem-Solving
  • Blue Print Reading
  • Knowledge in Statistical Process Control
  • Knowledge in GD&T Tolerancing
  • Verbal and Written Communication
  • Microsoft Office
  • Report Generation

Certification

  • IATF 16949:2016 Internal Auditor - MMTC (Michigan Manufacturing Technology Center)

Timeline

UPS Store Assistant Manager

The UPS Store Inc.
09.2023 - 01.2024

Program Coordinator

Northern Industrial Manufacturing
09.2019 - 05.2023

Shift Leader

Walgreens
09.2015 - 09.2019

High School Diploma -

Clintondale High School

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Corey Boers