Led initiatives to align team objectives with organizational goals. Cultivated a strong work ethic within teams, promoting a culture of collaboration and success. Authorized to work in the US for any employer.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
Pickers Self Service Auto Parts
06.2021 - Current
Managed operations across multiple auto parts salvage yards. Purchased scrap vehicles for recycling into materials. Entered forecasts and budgets into the system. Coordinated pickup schedules with logistics. Processed work orders for maintenance tasks. Monitored profit and loss financials. Utilized KPIs to track and achieve objectives. Supervised retail sales activities. Oversaw car purchasing operations. Developed vendor relationships for vehicle acquisitions. Managed daily operations effectively. Supervised shipping of used vehicles. Operated licensed equipment safely. Drove tow truck as a licensed operator. Led safety meetings to promote workplace safety. Assisted in the development of company SOPs. Addressed environmental compliance issues. Resolved customer service concerns promptly. Conducted inventory and cash drawer audits. Performed general maintenance on rollback trucks and oil/gas pumps. Inspected heavy equipment and tow trucks regularly. Promoted a 100% accident-free workplace. Achieved full OSHA compliance.
Manager
Tri-State Pawn
02.2017 - 06.2021
Assisting customers with merchandise purchases and loans. Processing ATF background checks.
Merchandising and organizing the sales floor. Assisting with ATF audits. General maintenance around the store. Packaging and shipping online merchandise purchases.
Manager
Ezpawn
10.2016 - 02.2017
Assisted customers with merchandise purchases and loans. New hire training. Supervising 4-5 other employees. Delegated tasks to team of 4-5 other employees and assured tasks were done correctly and in a timely manner. All banking transactions. Assuring stores goals were being met. Assisting with ATF, state and internal audits. Assuring sales oor was properly merchandised and tagged correctly. Reading and understanding profit and loss statements.
Store Manager
Terrell Brothers Furniture
10.2015 - 10.2016
Sales and deliveries of merchandise purchases. Properly organizing and stocking the sales floor. Loading and unloading shipments from various vendors. Setting up in-store accounts. Processing credit checks through various financial Institutes. Processing payroll and all banking transactions. Organizing the warehouse.
Managed all aspects of running store
Store Manager
Cash America Pawn
01.2002 - 10.2015
Assisting customers with sales and loans. New hire training in our market of 13 other stores. Delegating tasks to 9-10 other employee's and assuring tasks are done correctly and in a timely manner. Assisting with ATF, state and internal audits. Supervised shipping and receiving of online purchases. Reading and understanding profit and loss statements. Setting store goals and assuring they are being met. Assist customers with payoff loans and helped with payoff loan audits.
Organizing and merchandising the sales floor. Assisting with setting up showroom floors and warehouses in newly acquired stores. All customer service issues. Supervisor of 9-10 employees.
Education
High school diploma - undefined
Atlanta High School
Skills
Training (10 years)
Schedule Management (10 years)
Inventory (10 years)
Payroll (10 years)
Operations Management (10 years)
Inventory Control (10 years)
Microsoft Word (10 years)
Project Scheduling (10 years)
Profit & Loss (10 years)
Internal Audits (10 years)
Merchandising (10 years)
Management (10 years)
Forecasting (10 years)
Forecasting (5 years)
Pricing (10 years)
Quality Assurance
Retail Management (10 years)
Store Management Experience (10 years)
Research
Recruiting (10 years)
Process Improvement (10 years)
Human Resources (10 years)
Budgeting (10 years)
Financial Report Writing (10 years)
Strategic Planning
Office Management (10 years)
Purchasing (10 years)
Auditing (10 years)
Negotiation (10 years)
Financial analysis (10 years)
Analysis skills (10 years)
Accounting (10 years)
Logistics (1 year)
CCTV (10 years)
Microsoft SharePoint
Account Reconciliation
Tow Truck
Root Cause Analysis (2 years)
General Ledger Accounting
Management
Customer service
Leadership
Sales
Computer skills
Communication skills
Store management
Cash handling
Supervising experience
Payroll
Budgeting
Oil & gas
Purchasing
Schedule management
Financial auditing
Root cause analysis
Profit & loss
Financial analysis
Merchandising
Human resources
Training & development
Recruiting
Pricing
Marketing
Negotiation
Operations management
Office management
Cash register
Analysis skills
Accounting
Financial report writing
Inventory control
Inventory management
Logistics
Interviewing
Retail sales
SharePoint
Certification
Driver's License
Assessments
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Warehouse shift leader — Proficient
May 2022
Supervising warehouse staff and maintaining safety and security standards