COREY CECIL
Fort Myers,FL
Summary
Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Effective Scheduling Coordinator promoting more than 6 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Experienced in using Kinnser / Camtime / HomeCare Homebase. to manage the daily schedules for over 300+ Patients. Exceptional team leader and analytical problem solver with solid skills in organizing work, coordinating supplies and managing records.
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.
Astute Scheduling Coordinator recognized for quickly analyzing and recognizing problems and finding efficient and cost-effective solutions. Expertise in warehouse management, distribution and inventory control.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Talented Intake Specialist offering 3 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Patients First Home Care
10.2025 - Current
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 25+ employees.
Scheduling Coordinator / Intake Coordinator
Haven Home Health
04.2022 - 10.2025
- Managed staff and patient schedules through calls, texts, and emails, ensuring accuracy and preventing overbooking.
- Completed intake forms, verified insurance, and maintained compliance with HIPAA standards.
- Resolved scheduling conflicts and staffing issues while maintaining service quality and efficiency.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Patient Services Coordinator
Enhabit Home Health & Hospice
07.2022 - 02.2023
- Scheduled diagnostic tests and appointments based on physician orders.
- Maintained patient records within EMR systems and ensured confidentiality of protected health information.
- Assisted patients with paperwork, medical terminology, and appointment coordination.
- Used Kinnser to maintain electronic patient files, successfully maintaining over 300+ patient files.
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
- Collected patient co-pay and issued receipt to confirm payment.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Verified patient's insurance eligibility and benefits coverage.
Scheduling Coordinator
The Key
01.2020 - 04.2022
- Managed scheduling operations for multiple staff across locations.
- Coordinated patient intake and documentation while maintaining data accuracy.
- Improved quality assurance through data collection and process improvements.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Administrative Assistant
Commercial Maintenance Systems Inc.
04.2017 - 07.2020
- Provided administrative support including data entry, mail handling, and scheduling.
- Maintained office organization and inventory while supporting daily operations.
- Assisted customers and directed calls to appropriate departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Bachelor of Science - MA
Bryan University
Arab, AL05.2026
Skills
- Skilled in Kinnser/ HCHB / Cam Time
- Benefit eligibility management
- Patient scheduling
- Performance improvement
- Project tracking
- Project scheduling
- Patient registration
- Travel arrangements
- Customer service and support
- Performance reviews
- Valiant scheduling program
- Meeting planning
- Shift planning
- Inventory coordination
- Demand forecasting
- Workflow optimization
- Materials management
- ERP systems
- Patient coordination
- Calendar management
- Procedure scheduling
- HIPAA compliance
- Marketing
- Financial management
- Teamwork and collaboration
- Troubleshooting
- Dependable and responsible
- Networking
- Staff coordination
- Report generation
- Employee training
- Meeting facilitation
- Travel coordination
- Project management
- Customer engagement and support
- Calendar coordination
- Confidentiality requirements
- Schedule organization
- Daily timekeeping
- Intake documentation
- Technical support
- Data entry
- Time management skills
- Expense reporting
- Process improvement
- Experience performing clerical duties
- Payroll processing
- Office management
- Problem-solving
- Medical terminology
- Referral coordination
- Scheduling
- Critical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25+ staff members.
- Resolved product issue through consumer testing.
- Developed improved tracking and assessment system to increase patient care standards.
- Increased departmental transparency and opened up communication channels to improve team collaboration.
- Drove overall improvements to quality assurance and patient satisfaction initiatives by removing bottlenecks to effective care.
- Managed caseload of 300+ patients each month.
- Increased quality of care by developing new tracking and assessment methods.
- Eliminated unnecessary care bottlenecks to drive improvements to patient satisfaction and quality assurance initiatives.
Languages
English
Full Professional
Timeline
Scheduling Coordinator
Patients First Home Care
10.2025 - Current
Patient Services Coordinator
Enhabit Home Health & Hospice
07.2022 - 02.2023
Scheduling Coordinator / Intake Coordinator
Haven Home Health
04.2022 - 10.2025
Scheduling Coordinator
The Key
01.2020 - 04.2022
Administrative Assistant
Commercial Maintenance Systems Inc.
04.2017 - 07.2020
Bachelor of Science - MA
Bryan University