Corey Chapman
Memphis,TN
Summary
Professional driver with strong background in logistics and transportation. Focused on safety, efficiency, and on-time deliveries, contributing to operational success. Highly adaptable and reliable team player, skilled in navigation, vehicle maintenance, and customer service. Known for maintaining high standards and achieving consistent results in dynamic environments.
Overview
9
9
years of professional experience
Work History
Professional Driver
Caruso USA
07.2025 - Current
- Operated company vehicles safely and efficiently to ensure timely transport of goods.
- Maintained accurate logs of vehicle mileage, fuel consumption, and maintenance records.
- Assisted in loading and unloading cargo, ensuring proper handling to minimize damage.
- Adhered to traffic laws and safety regulations to promote a secure driving environment.
Professional Driver
GP Transco
03.2024 - 07.2025
- Conducted routine vehicle inspections to identify maintenance needs and report issues promptly.
- Communicated with dispatchers regarding delivery schedules and route changes as needed.
- Developed familiarity with local routes to optimize travel time and enhance service delivery.
- Collaborated with team members to improve loading processes and increase operational efficiency.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Completed routes efficiently and according to compliance rules.
Professional Driver
Contract Freighters, Inc
12.2022 - 02.2024
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Professional Truck Driver
Werner Enterprises
11.2022 - 12.2022
- Operated long-haul trucks efficiently, adhering to safety regulations and company policies.
- Completed pre-trip inspections to ensure vehicle readiness and compliance with industry standards.
- Managed delivery schedules, optimizing routes for timely and cost-effective transportation.
- Maintained accurate logs of hours driven, miles traveled, and fuel usage for regulatory compliance.
- Provided excellent customer service by communicating effectively with clients during deliveries.
- Assisted in training new drivers on company procedures and safe driving practices.
Customer Service Delivery Team Member
Carvana
10.2021 - 06.2022
- Facilitated seamless customer interactions to enhance satisfaction and loyalty.
- Resolved inquiries efficiently, ensuring accurate information delivery and timely follow-ups.
- Collaborated with cross-functional teams to streamline service processes and improve response times.
- Monitored customer feedback, identifying trends to inform service enhancements and operational improvements.
Customer Service Representative
AT&T
09.2019 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Monitored performance metrics, ensuring high standards of service accuracy and consistency.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service Representative
Home Depot
03.2017 - 08.2019
- Resolved customer inquiries efficiently through multiple channels, enhancing overall satisfaction.
- Trained new team members on operational procedures and customer service best practices.
- Implemented feedback mechanisms to improve service delivery and response times.
- Collaborated with cross-functional teams to address complex customer issues effectively.
Education
Bachelor of Science - Criminal Justice
University of Memphis
Memphis, TN12-2021
Skills
- City and non-city driving
- Route planning
- Safe driving record
- Problem resolution
- Strong communication skills
- Professionalism and punctuality
- Quick decision making
- Patience and perseverance
- Problem-solving capacity
- Strong work ethic
- Attention to detail
Timeline
Professional Driver
Caruso USA
07.2025 - Current
Professional Driver
GP Transco
03.2024 - 07.2025
Professional Driver
Contract Freighters, Inc
12.2022 - 02.2024
Professional Truck Driver
Werner Enterprises
11.2022 - 12.2022
Customer Service Delivery Team Member
Carvana
10.2021 - 06.2022
Customer Service Representative
AT&T
09.2019 - 07.2021
Customer Service Representative
Home Depot
03.2017 - 08.2019
Bachelor of Science - Criminal Justice
University of Memphis