Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

COREY C MURDOCH

Skyline Technologies
Austin,TX
1
Certification
18
years of professional experience
Network Operations Engineer focused on OS updates, internal network services, and rapid troubleshooting of connectivity issues across live environments. Coordinates with vendors to restore fiber service, verifies routing and switch performance, and keeps operational changes moving without service disruption. Brings monitoring discipline to escalation handling and network stability work.

Work History

Network Operations Engineer

5 Years 1 Month
Skyline Technologies | 07.2021 - Current
  • Support the TxDOT business network through programming Routing/Switching, OS updates, and coordinating site turnups.
  • Managed network performance monitoring and troubleshooting to ensure optimal system uptime.
  • Implemented network upgrades and maintenance protocols to enhance operational efficiency.
  • Coordinated with cross-functional teams to resolve complex technical issues promptly.
  • Led incident response efforts, minimizing downtime through effective problem resolution strategies.

Network Engineer

10 Years 5 Months
West Business Services (Intrado) | 08.2010 - 01.2021
  • Served as Main Provisioning Engineer for the government of South Carolina (2 years) and Kentucky (1 year).
  • Deployed new routers, switches, firewalls, load balancers (F5), ACI, and IPSEC/VPN/MPLS connections.
  • Collaborated with NOC team to improve technical skills and streamline incident response to tier 3 networking.
  • Deployed routers, switches, firewalls, load balancers (F5), ACI, and IPSEC/VPN/MPLS connections to optimize network infrastructure.

Sales Associate

1 Year 2 Months
GameStop | 08.2009 - 10.2010
  • Delivered exceptional customer service, enhancing overall shopping experience and customer satisfaction.
  • Conducted product demonstrations, educating customers on features and benefits of various gaming products.
  • Collaborated with team members to achieve sales goals, fostering a positive and productive work environment.

Network Associate

1 Year
Great Plains Communications | 08.2008 - 08.2009
  • Programmed switches and routers during a technical internship.
  • Monitored servers and provided direct customer service and support on-site.

Education

Graduate

Blair High School | Blair, NE | 01-2009

Associate Degree - Visual Communications

ITT Technical Institute | Omaha

Skills

Cisco routing & switching
Juniper routing & switching
F5 load balancing
Customer support
Training and mentoring
Wireless networking
Routing protocols

Certification

  • Certified ENCA Fabric

Timeline

Network Operations Engineer

Skyline Technologies
07.2021 - CurrentRead More

Network Engineer

West Business Services (Intrado)
08.2010 - 01.2021Read More

Sales Associate

GameStop
08.2009 - 10.2010Read More

Network Associate

Great Plains Communications
08.2008 - 08.2009Read More

Blair High School

Graduate
Read More

ITT Technical Institute

Associate Degree from Visual Communications
Read More
COREY C MURDOCH