Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corey Crump Jr

Houston,TX

Summary

  • Proficient in performing oil changes, fluid checks, and general vehicle maintenance, ensuring vehicles run efficiently and customers’ needs are met promptly.
  • Developed a solid understanding of automotive systems and common repairs, improving the quality and speed of services provided.
  • Ensured thorough inspections of vehicles, identifying potential issues early, leading to increased customer satisfaction and reduced vehicle breakdowns.
  • Efficiently managed time to complete multiple services in a day while maintaining quality standards, contributing to high customer retention rates.

Worked closely with other technicians, fostering teamwork and smooth operations to meet service goals.

  • Delivered exceptional service by addressing customer concerns and queries in a timely and professional manner, improving overall customer satisfaction Resolved customer issues and concerns, creating solutions that built customer loyalty and trust Assisted in promoting and upselling products/services, contributing to sales growth and enhancing customer experience.Juggled multiple tasks such as handling inquiries, managing transactions, and offering support, maintaining a positive and professional environment.Focused on fostering long-term relationships with customers, leading to repeat business and positive reviews

Overview

5
5
years of professional experience

Work History

Lube Technician

Lube Zone
06.2024 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.

Fat Tuesday Daiquiri

Team Shift Lead
07.2022 - 07.2024
  • Greet and provided excellent customer service in store and via drive through.
  • Take order request and explain menu items, as well as give suggestions.
  • Verifying age of customers who are ordering alcoholic cocktails.
  • Upselling of additional add-ons
  • Operate the point-of-sale register system, including processing credit cards and cash transactions.
  • Maintain and follow all relevant health department rules and regulations.
  • Restock and replenish store.
  • Assist with training of new hires as the team lead.
  • Participate in end of shift duties, closing out register, locking up and cleaning duties.
  • Updating product inventory and receiving shipments
  • Resolving any customer issues that arise
  • Draft store work schedules for general manger approval

DDMS

Caregiver
05.2021 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Walmart

Customer Service Department
08.2020 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

St Augustine High Zach
New Orleans, LA

Bachelor - Psychology

Texas Southern University
Houston, TX
12.2027

Skills

  • Customer service
  • Dependable and responsible
  • Problem-solving
  • Fluid checks
  • Quick learner
  • Physical Stamina
  • Team Player
  • Strong Attention to detail
  • Proficient Computer Skills
  • Excellent Customer Service
  • Soft Skills
  • String verbal and written communication skills
  • Solid time management
  • Excellent organizational skills
  • Adept at multi-tasking in a pressurized environment

Timeline

Lube Technician

Lube Zone
06.2024 - Current

Fat Tuesday Daiquiri

Team Shift Lead
07.2022 - 07.2024

DDMS

Caregiver
05.2021 - 07.2022

Walmart

Customer Service Department
08.2020 - 04.2021

High School Diploma -

St Augustine High Zach

Bachelor - Psychology

Texas Southern University
Corey Crump Jr