Corey Desmond
Black Canyon City,AZ
Summary
Plumbing Service Technician with 14 years of experience and proven track record of excellence. Achieved top earner status at Diamondback Plumbing for 2023 and 2024. Specializes in both residential and commercial services, including emergency responses and project estimation. Renowned for exceptional customer service and a detail-oriented approach, I excel in maintenance & repair and team collaboration, ensuring project success and client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Plumbing Service Technician/Supervisor
Diamondback Plumbing
Phoenix, AZ
04.2022 - Current
- Top earner for 2023 and 2024.
- Continued use of service titan
- Performed commercial services on a diverse client base such as AutoNation, Sprouts, Burger King, Chipotle, Raising canes, Wholefoods, Macys, McDonald's and many more
- Heavy residential service which included tank and tankless water heater replacement and installs, sewer repairs and replacement, drain cleaning, water and gas repairs, water line reroutes
- Heavy multifamily/apartment complex work
- Hydro jetting
- Camera inspections
- Underground leak repair
- Large projects
- Build relationships with commercial and residential customers and communicate effectively
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Assessed project requirements accurately to provide detailed cost estimates for clients prior to commencing work.
- Increased customer satisfaction by providing efficient and professional plumbing services.
Plumbing Service Technician
Maccarone Plumbing
Glen Cove, NY
09.2017 - 10.2021
- Independently worked on projects.
- Drain Cleaning.
- Use of camera to inspect drain lines.
- Replacement of gas, water and waste lines.
- Communicate with customers and provide recommended repairs.
- Residential and commercial service work.
- New construction.
- High end finish work.
- Bathroom and kitchen renovations.
- Create detailed estimates.
- Collect payment upon job completion.
- Performed 24 hour emergency service.
- Repair plumbing systems, components and equipment.
- UA Local 200
Plumbing Service Technician
N H Ross
Middle Island, NY
02.2017 - 08.2017
- Installation and replacement of conventional, power vent and wall hung water heaters.
- Installation of conventional and wall hung boilers.
- Replacement of water supply lines and gas lines.
- Excellent customer service skills with many positive reviews.
- Communicate with customers and provide recommendations for repairs, replacements, and upgrades of plumbing equipment.
- Perform emergency on call services.
- Drain cleaning and replacement of drain piping when needed.
- Light HVAC work.
- Knowledge of flat rate pricing and billable efficiency.
- Nexstar service system trained.
- Ability to offer and sell contracts and maintenance agreements.
Plumber
Joseph Tepley Plumbing And Heating
Greenlawn, NY
02.2011 - 02.2017
- Residential and light commercial work.
- New construction.
- Disconnecting and re-piping lifted homes.
- Underground cast iron waste piping.
- Service work.
- Complete installation of conventional and wall hung gas boilers and water heaters.
- Wiring of gas boilers.
- Gas piping.
Education
Dowling College
Oakdale, NYSkills
- Maintenance & Repair
- Customer service expert
- Excellent work ethic
- Remodels and new construction
- Project estimation and bidding
- Emergency Response
- Time management
- Team player who can also be a confident independent worker
- Keep truck stocked
- Detail oriented
- Residential and commercial service work
Certification
- OSHA 10 certification
- Certification of fitness welding and cutting
References
Available upon request
Timeline
Plumbing Service Technician/Supervisor
Diamondback Plumbing
04.2022 - Current
Plumbing Service Technician
Maccarone Plumbing
09.2017 - 10.2021
Plumbing Service Technician
N H Ross
02.2017 - 08.2017
Plumber
Joseph Tepley Plumbing And Heating
02.2011 - 02.2017
Dowling College