Summary
Overview
Work History
Education
Skills
Timeline
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Corey Dixon

Charlotte,NC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

9
9
years of professional experience

Work History

Team Leader

Sam's Club
01.2021 - 11.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.

Stock Associate

Walmart
07.2016 - 01.2021
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Managed inventory storage in clean and organized fashion.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.

Sales Associate

Pottery Barn
08.2014 - 07.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Vance High School
Charlotte, NC
06.2014

Skills

  • Order Processing
  • Customer Service
  • Attention to detail
  • Work Planning
  • Employee Evaluation
  • Coaching
  • Mentoring
  • Documentation and Reporting

Timeline

Team Leader

Sam's Club
01.2021 - 11.2023

Stock Associate

Walmart
07.2016 - 01.2021

Sales Associate

Pottery Barn
08.2014 - 07.2016

High School Diploma -

Vance High School

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Corey Dixon