Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Corey Eskew

Dayton,OH

Summary

I am a hardworking employee with customer service, multitasking, and time management abilities. I'm devoted to giving every customer a positive and memorable experience. I've trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. I am willing to do what it takes to improve company brand, myself, and the people I work around.

Overview

3
3
years of professional experience

Work History

Tree Climber

Wrights Tree Service
Dayton, OH
03.2023 - Current
  • Checked all surrounding areas before commencing any job activities to ensure public safety.
  • Talked with numerous home owners regarding job on their property.
  • Inspected and maintained climbing gear to ensure safety.
  • Ascended to desired height in tree by utilizing proper techniques and strategies.
  • Operated loaders, boom trucks and tractors to complete tree trimming work.
  • Reported any unsafe conditions observed onsite immediately upon discovery.
  • Organized tools and supplies on ground prior to ascent into tree canopy.
  • Provided assistance in removal of large fallen trees by rigging them down safely with rope systems.
  • Filled out job or shift report forms for supervisors.
  • Monitored weather conditions throughout duration of job activity and adjusted accordingly if needed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Supervisor

Roosters
Huber Heights, OH
10.2020 - 03.2023
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Performed weekly inventory checks to ensure sufficient stock levels for all products.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Identified needs of customers promptly and efficiently.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Created new strategies for improving customer service standards within the organization.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.

Education

High School Diploma -

Wayne High School
Huber Heights, OH
06-2022

High School Diploma -

Miami Valley Career Technology Center
Clayton, OH
06-2022

Skills

  • Chainsaw Operation
  • Tree Pruning and Removal
  • Trimming Experience
  • Debris Collection
  • Grounds Maintenance
  • Landscape Equipment Knowledge
  • Site Cleaning and Organization
  • Organizational Skills
  • Customer Relations
  • Excellent Communication
  • Driven to learn new things everyday
  • Can deal with customers on site/on call
  • Willing to do what it takes to expand my knowledge and be the best that i can be

Affiliations

I like to read self improvement books when i have a chance. I try to go to the gym once a day throughout the week. I spend my weekends with my 1.5 year old son (Corey jr.), soaking up whatever I can with him with the time I have. I am very interested in sales, appointment setting, high ticket closing and other forms of ecommerce.

References

References available upon request.

Timeline

Tree Climber

Wrights Tree Service
03.2023 - Current

Supervisor

Roosters
10.2020 - 03.2023

High School Diploma -

Wayne High School

High School Diploma -

Miami Valley Career Technology Center
Corey Eskew