Corey Espinosa
San Dimas,CA
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Agency Producer
Farmers Insurance
5 2023 - Current
- Assist insurance agency owner in selling and servicing of personal/commercial lines of insurance
- Agency book of business has over 2,000 current clients that are regularly serviced
- Prioritizes projects with great detail
- Meets deadlines that are set in place in order to ensure clients are current with their insurance policies
- Helps clientele resolve any ongoing issues with their insurance policies
Fact Finding Agent (contract)
Manpower
04.2022 - 01.2023
- Worked directly with Employment Development Department to enable clear procedures regarding Unemployment Insurance
- Thorough understanding of Unemployment Insurance policies and standards
- Analyzed over 100 claims to determine the cause of outstanding issues
- Communicated with claimants and their employers by phone to obtain missing information
Sales Associate (seasonal)
Best Buy
11.2021 - 02.2022
- Ensured quality customer service to those who needed help purchasing the newest technology
- Actively stayed up to date on different functions of technology to ensure the best experience for the customer.
Canvasser (temporary)
ACCE
08.2021 - 10.2021
- Advocated against the recall of Governor Gavin Newsom successfully and engaged with voters in deep canvassing to extend the eviction moratorium in California.
- Deep Canvassed over 100 homes in Los Angeles
Education
Bachelor of Arts - Political Science
California State Polytechnic University
Pomona, CA 09.2015 - 05.2019
CIS Network Security
Mt. San Antonio College
Walnut, CA 09.2023 - Current
Skills
Organizational Skills
Microsoft Office
Data entry & collection
Data analysis
Presentation
Team Collaboration
Customer follow-up
Premium Calculations
Client needs analysis
Problem-solving abilities
Organizational Skills
Timeline
CIS Network Security
Mt. San Antonio College
09.2023 - Current
Fact Finding Agent (contract)
Manpower
04.2022 - 01.2023
Sales Associate (seasonal)
Best Buy
11.2021 - 02.2022
Canvasser (temporary)
ACCE
08.2021 - 10.2021
Bachelor of Arts - Political Science
California State Polytechnic University
09.2015 - 05.2019
Agency Producer
Farmers Insurance
5 2023 - Current