Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Corey Espinosa

San Dimas,CA

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Agency Producer

Farmers Insurance
5 2023 - Current
  • Assist insurance agency owner in selling and servicing of personal/commercial lines of insurance
  • Agency book of business has over 2,000 current clients that are regularly serviced
  • Prioritizes projects with great detail
  • Meets deadlines that are set in place in order to ensure clients are current with their insurance policies
  • Helps clientele resolve any ongoing issues with their insurance policies

Fact Finding Agent (contract)

Manpower
04.2022 - 01.2023
  • Worked directly with Employment Development Department to enable clear procedures regarding Unemployment Insurance
  • Thorough understanding of Unemployment Insurance policies and standards
  • Analyzed over 100 claims to determine the cause of outstanding issues
  • Communicated with claimants and their employers by phone to obtain missing information

Sales Associate (seasonal)

Best Buy
11.2021 - 02.2022
  • Ensured quality customer service to those who needed help purchasing the newest technology
  • Actively stayed up to date on different functions of technology to ensure the best experience for the customer.

Canvasser (temporary)

ACCE
08.2021 - 10.2021
  • Advocated against the recall of Governor Gavin Newsom successfully and engaged with voters in deep canvassing to extend the eviction moratorium in California.
  • Deep Canvassed over 100 homes in Los Angeles

Education

Bachelor of Arts - Political Science

California State Polytechnic University
Pomona, CA
09.2015 - 05.2019

CIS Network Security

Mt. San Antonio College
Walnut, CA
09.2023 - Current

Skills

Organizational Skills

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Timeline

CIS Network Security

Mt. San Antonio College
09.2023 - Current

Fact Finding Agent (contract)

Manpower
04.2022 - 01.2023

Sales Associate (seasonal)

Best Buy
11.2021 - 02.2022

Canvasser (temporary)

ACCE
08.2021 - 10.2021

Bachelor of Arts - Political Science

California State Polytechnic University
09.2015 - 05.2019

Agency Producer

Farmers Insurance
5 2023 - Current

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Corey Espinosa