Corey Fields
Kennesaw,GA
Overview
7
7
years of professional experience
1
1
Certification
Work History
AI Transformation Practitioner
Accenture
Atlanta, GA
01.2022 - Current
- Analyzed and compared Accenture's competitors' perspective on future trends in the marketing industry.
- Organized and analyzed research findings
- Recognized and categorized 6 prevailing patterns among rivals
- Implemented a strategic approach to organizing deliverable content
- Developed organizational design to support AI transformation objectives at project level
Support Analyst
Accenture
Atlanta, GA
- Conducted research on the impact of member health on marketing strategies for CRM team support
- Played a key role in developing an engaging and aesthetically pleasing layout for the Member Engagement Strategic Framework deck.
- Developed personas of members by documenting client interviews using Mural and Microsoft Word
Business Analyst
Accenture
Atlanta, GA
- Conducted thorough data analysis on retail tire companies, resulting in the discovery of a suitable platform solution for an automotive company
- Created journey maps to identify pain points in current B2B system and uncover growth opportunities
- Created visual representation of fleet management processes for client transparency
- Performed administrative duties such as creating agendas, taking meeting notes, tracking action items and preparing presentation materials.
- Created status reports highlighting accomplishments, open issues, upcoming tasks and other relevant information related to each project.
IT Customer Service Representative
Accenture
Atlanta , GA
- Created extensive training resources and use cases for the audio equipment
- Conducted training sessions for 10 employees on audio equipment usage
- Performed daily evaluations to confirm the proper functioning of the technology
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers
Student Assistant
Kennesaw State University Library
Kennesaw , GA
02.2019 - 12.2021
- Assisted students, faculty, and guests in accessing library resources
- Enhanced customer satisfaction by skillfully resolving conflicts in a positive manner
- Ensured the validation of more than 200 daily guests at entrances
- Contributed to the replenishment of shelves and maintenance of accurate inventory records
Production Director
Owl Radio
Kennesaw
08.2017 - 03.2020
- Managed a team of 6 students to create radio commercials for a student-run station
- Coordinated recording sessions and schedules for students
- Recorded voices and sounds to create liners and sweepers
- Implemented radio commercials into playlists that aired on the student-run station.
Education
Bachelor of Science in Media and Entertainment -
Kennesaw State University
12.2021
Skills
- Microsoft Office
- Marketing Operations
- Visual Design
- Content Curation
- Adobe Creative Cloud
- Prompt Engineering
- Project Management
- Audio Production
Certification
- AWS Cloud Certified Practitioner
Timeline
AI Transformation Practitioner
Accenture
01.2022 - Current
Student Assistant
Kennesaw State University Library
02.2019 - 12.2021
Production Director
Owl Radio
08.2017 - 03.2020
Support Analyst
Accenture
Business Analyst
Accenture
IT Customer Service Representative
Accenture
Bachelor of Science in Media and Entertainment -
Kennesaw State University
- AWS Cloud Certified Practitioner