Summary
Overview
Work History
Education
Skills
Timeline
Certification
Generic
Corey W Finley

Corey W Finley

Denver,CO

Summary

Over 19 years Loan Origination experience.

Highly skilled and analytic with expertise in translating and maneuvering through grant, assistance program and loan guidelines while deducing the best route to take borrower for timely achievement of financial goals.

Hardworking professional successful in guiding borrowers through all aspects of the mortgage process from prospecting through post closing.

Comprehensive knowledge of banking procedures regulations and compliance from nearly two decades of working at branch level banks, mortgage companies and in partnership with other agencies and organizations.

Solid history exceeding personal and company set goals while being main contact coordinating with all parties involved in loan process, using concise communication and setting realistic expectations while ensuring the process proceeded in a manor that insured the meeting of all deadlines.

Successful in instructional design and adult learning principles and have developed and led educational seminars for first time home buyers at community locations focused on down payment assistance, budgeting, saving and credit health. Created and implemented digital marketing and used cultivated relationships with community organizations to promote classes through their newsletters, calendars and email lists.

Proven record employing innovative financial solutions to meet customer needs and provide competitive edge including spear heading development of specialized loan product for tiny homes by bringing together internal and external players to establish a product with realistic, secure and dependable framework and clear guidelines.

History of borrower advocacy focused on affordable housing, down payment assistance and community education. Ready to move into non-profit / public sector where skills can be employed towards purposeful endeavors.

Well tested working under pressure and adapting to new situations.

Overview

19
19
years of professional experience
1
1

Nmls Licensed MLO 496446 COLORADO & OREGON

Work History

Mortgage Loan Originator

American Financing
Denver, CO
01.2016 - 03.2021
  • Was consistently in top 20 producer in company and showed up on CHFA's top regional producers list on fairly regular basis
  • Obsessively made daily task list and used online calendar to organize appointments and tasks in order to keep day running smoothly
  • Exceeded goals through effective task prioritization and great work ethic.
  • Kept spreadsheet of yearly goals that were then broken down to monthly, weekly and daily so I always knew where I was and what I needed to do.
  • Collected information from banks, institutions and employers to assess applicant eligibility. and Proactively identified solutions for customers experiencing credit issues.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Explained different types of loans pertaining to client situations, and presented very technical financial information in easy to understand language.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Owned borrower experience through entire process, and kept in regular contact with both real estate agents, borrower, outside contractors and inside operations team in order to captain ship smoothly to its destination

Personal Banker

Community Banks of Colorado
Denver, CO
07.2014 - 01.2016
    • Hit over 100% of branch goal in first full quarter – First time in its history branch hit 100% of its goals
    • Responsible for Loan, Deposit and Growth through prospecting and calling on current clients
    • Created innovative financial solutions to meet customer needs and provide competitive edge including spear headed development of specialized loan product for tiny homes by bringing together outside and internal players in order to create realistic standard, concise guidelines and secure and dependable product
    • Built rewarding relationships within community; business owners, organizations and individuals, in order to grow awareness, community membership and loyalty
    • Held educational sessions for prospective first time home buyers at community locations, and promoted them with digital as well as by coordinating with different community organizations in order to promote through their newsletters, calendars and email lists
    • Utilized self researched knowledge of adult learning techniques to put together lesson plans that were interactive and promoted retention
    • Networked to increase community client base and encourage existing clients to expand financial portfolios while also promoted financial products by maintaining excellent service offering knowledge.
    • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
    • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
    • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
    • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
    • Developed top-performing team, leading to increased branch efficiency, positive customer feedback and increased deposits and loan volume.
    • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Deli Clerk

King Soopers
Denver, CO
04.2014 - 07.2014
  • Assisted customers with deli orders including cross and up selling products
  • Cleaned, restocked, made back up products, kept temperature logs and maintained inventory reports
  • Asked by management to be trained as assistant manager after first 30 days
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Learned other teammates' work tasks to train as backup.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Mortgage Loan Originator

Mortgage Solutions Financial
Portland, OR
11.2013 - 03.2014
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Worked with underwriters to fix application problems and resolve issues.
  • Collected information from banks, institutions and employers to assess applicant eligibility.
  • Explained very technical financial information to applicants in easy to understand language.
  • Assisted clients with improving financial health by counseling on financial issues educating them on sound fiscal habits

Home Loan Consultant

Acceptance Capital Mortgage
Portland, OR
06.2013 - 10.2013
  • Reviewed personally set goals on daily basis to ensure would be exceeded
  • Conducted effective and complete interviews and needs analysis
  • Diagnosed each prospective client's financial situation
  • Presented benefits of various mortgage options
  • Discussed and handled any of client's concerns
  • Effectively built relationships with clients that fostered repeat business and client referrals
  • Supervised loan personnel and motivated to maintain customer service and performance standards.

Mortgage Banker

Acceptance Capital Mortgage Corporation
Portland, OR
06.2013 - 10.2013
    • Source mortgage loans through cold calling, self-marketing and relationship building
    • Cultivated own network of referral sources from outside company that included Real Estate
    • Agents, Lawyers, Dentists, Builders, and Collection Agents
    • Guided clients to programs that would benefit them most after uncovering their needs
    • Development Committee, PDX POP, Increased community and corporate donations by over 40%
    • Assisted in developing relationships in Portland community to create network of donation sources for different needs of organization throughout year

Mortgage Loan Originator

American Equity Mortgage
Portland, OR
10.2012 - 06.2013
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Worked with underwriters to fix application problems and resolve issues.
  • Assisted credit officers with loan application approvals to avoid bottlenecks.
  • Monitored pipelines to track and log status of loans
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Implemented sales strategies that established relationships with realtors and CPAs.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency

Mortgage Loan Originator

Access National Mortgage
Denver, CO
06.2010 - 11.2011
    • Fastest starter branch has seen with over $1.5 million closed first month
    • Worked to gain relationships with real estate agents, dentists and plastic surgeons for purpose of lead cultivation
    • Saw loan process completely through from origination to post funding
    • Built productive relationships with borrowers

Customer Account Executive

Comcast
Denver, CO
04.2009 - 06.2010
  • In top 2% of company in hitting goals - Met and exceeded set goals on monthly basis
  • Researched potential customer markets thoroughly before beginning personal contacts.
  • Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
  • Collected and analyzed data to learn more about consumer behavior.
  • Built rapport with customers and maintained loyalty by providing fast, knowledgeable service.
  • Trained clients on product features and updates to secure buy-in.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers.
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Attended networking events to build relationships and identify sales opportunities

Director

MAX3.com
Denver, CO
12.2007 - 01.2009
    • Developed sales department to bring content to site
    • Worked with programmers to build effective and intuitive interface for record company clients and web site users
    • Implemented sales systems and systems for accountability
    • Developed and implemented targeted Marketing and Sales Plans
    • Responsible for all sales activity
    • Analyzed business needs while soliciting customer feedback for process improvements.
    • Optimized operational processes using analytics tools to address client-specific metrics.
    • Monitored and coordinated workflows to optimize resources.
    • Worked closely with organizational leadership and board of directors to guide operational strategy.
    • Leveraged professional networks and industry knowledge to strengthen client relationships.
    • Established departmental performance goals and provided feedback for underperforming areas.
    • Formed strategic partnerships and connected with potential clients to drive business development.
    • Drafted and distributed reports to assist board members with critical business decisions.

Home Loan Consultant

Countrywide Full Spectrum Lending
Livonia, Portland, MI, OR
09.2005 - 12.2007
    • Monitored pipelines to track and log status of loans.
    • Exceeded goals through effective task prioritization and great work ethic.
    • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
    • Worked with customers to understand needs and provide excellent service.
    • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Mortgage Banker

Rock Financial
Farmington Hills, MI
05.2004 - 06.2005
  • On top ranked team - Chosen in first 6 months to be mentor to new loan officers
  • Located and pre-qualified customers for mortgages.
  • Networked with realtors and current clients to generate referrals.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Account Executive

Ameriquest Mortgage
Novi, MI
04.2003 - 05.2004
  • Consistently ranked number 1 or 2 in regions second highest producing office
  • Made 200-300 outbound cold calls per day using a ruler and a phone book as my prospecting tools
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Cold called, canvassed and obtained referrals to develop sales pipeline.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Trained clients on product features and updates to secure buy-in.

Community Building Organizer Volunteer

Habitat For Humanity International
Miami, FL
09.2002 - 12.2002
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Greeted visitors t open houses and answered questions about affordable housing programs, requirements and opportunities.
  • Engaged in community outreach to support program mission.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Spoke with community organizations to further drive outreach efforts and highlight program successes.
  • Helped organize and manage events and projects.
  • Helped develop monthly adult learning objectives and teaching plans to educate participants in needed life skills

Public Relations/Developer Intern

GLAAD
New York, NY
09.2001 - 12.2001
  • Created media kits and utilized promotional materials to meet specific strategic initiatives.
  • Developed original content for blog posts and website articles.
  • Provided administrative support to senior team members.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
  • Helped plan and execute company's annual Awards Gala.

Assistant Manager

Frontline Bar
Portland, OR
10.1999 - 07.2001
  • Managed wait and cook staff while also dealing with customer concerns
  • Responsible for interviewing prospective employees, hiring qualified candidates, conducting employee reviews and performing necessary terminations
  • Accountable for counting all tills at beginning and end of shifts, balancing house bank, and closing restaurant
  • Responsible for ordering beer, wine, liquor, and bar supplies
  • Managed promotional activities, banquets, and private parties including booking, planning staffing, advertising, and implementation
  • Wrote and designed new menu and letterhead
  • Created and implemented activities with employees and customers for store events and promotions
  • Conducted live radio spots for store's first year anniversary
  • Wrote and distributed press releases for store's anniversary and other events

Education

Bachelor of Science - Public Relations - Marketing

Eastern Michigan University
12.2002

Skills

  • Government Lending & Standards / Compliance / Underwriting Guidelines
  • Creditworthiness Analysis / Credit Memo Composition / Understanding of Economics & Financial Service Solutions
  • Customer Proposals / Negotiation Tactics / Product Education / Financial Advisement / Sales
  • Time Management / Organizational Skills / Complaint Handling / Customer Service & Relations
  • Adult Learning Theories / Instructional Design / Public Speaking / Program Evaluation and Improvements

Computer Programs:

  • Microsoft Office Suite – Word, Excel & PowerPoint
  • Google - Docs, Sheets, Hangouts & Drive
  • Adobe – Illustrator, PhotoShop & Audition
  • Affinity – Designer, Photo & Publish
  • Corel – VideoStudio & Draw
  • CyberLink - PhotoDirector & PowerDirector
  • Presonus – StudioOne

Timeline

Mortgage Loan Originator

American Financing
01.2016 - 03.2021

Personal Banker

Community Banks of Colorado
07.2014 - 01.2016

Deli Clerk

King Soopers
04.2014 - 07.2014

Mortgage Loan Originator

Mortgage Solutions Financial
11.2013 - 03.2014

Mortgage Banker

Acceptance Capital Mortgage Corporation
06.2013 - 10.2013

Home Loan Consultant

Acceptance Capital Mortgage
06.2013 - 10.2013

Mortgage Loan Originator

American Equity Mortgage
10.2012 - 06.2013

Mortgage Loan Originator

Access National Mortgage
06.2010 - 11.2011

Customer Account Executive

Comcast
04.2009 - 06.2010

Director

MAX3.com
12.2007 - 01.2009

Home Loan Consultant

Countrywide Full Spectrum Lending
09.2005 - 12.2007

Mortgage Banker

Rock Financial
05.2004 - 06.2005

Account Executive

Ameriquest Mortgage
04.2003 - 05.2004

Community Building Organizer Volunteer

Habitat For Humanity International
09.2002 - 12.2002

Public Relations/Developer Intern

GLAAD
09.2001 - 12.2001

Assistant Manager

Frontline Bar
10.1999 - 07.2001

Bachelor of Science - Public Relations - Marketing

Eastern Michigan University

Certification

Licensed Mortgage Loan Originator - NMLS 649446 - Colorado, Oregon, Arkansas

Corey W Finley