Summary
Overview
Work History
Education
Skills
Tools And Interests
Websites
Certification
Timeline
Generic

Corey Forte

Charlotte,NC

Summary

Dynamic entrepreneur with extensive experience in appliance repair and cleaning services, successfully managing operations at Sir Forte Appliance Repair LLC. Proven expertise in troubleshooting and customer communication, coupled with strong organizational skills. Recognized for delivering high-quality service and fostering team development, ensuring client satisfaction and operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

Sir Forte Appliance Repair LLC
01.2025 - Current
  • Diagnose, repair, and maintain household appliances (washers, dryers, refrigerators, dishwashers, microwaves, garage doors).
  • Troubleshoot and replace components including control boards, condenser fans, ice makers, and heating elements.
  • Interpret and apply electrical schematics for accurate repair.
  • Oversee operations: scheduling, customer communication, inventory, and procurement.
  • Deliver high-quality service with a focus on timely resolution and long-term functionality.

Owner

Lynnymels Cleaning Service
04.2020 - Current
  • Manage subcontracted cleaning operations, contracts, and client accounts.
  • Handle negotiations, invoicing, and workforce supervision.
  • Subcontracted with Kellermeyer Bergensons Services (KBS), Diversified, and CSG, for large-scale cleaning contracts.
  • Handle payroll, taxes, benefits and customer relations.
  • Managed over 30 employees since 2020 communicating training skills, sales skills, leadership skills, and moral skills to employees.
  • Provided second chances for people who were turned away everywhere else.

CCTV Monitoring Specialist

Global Guardian
01.2023 - 07.2025
  • Monitored residential and commercial properties via CCTV systems.
  • Identified and escalated suspicious activity and security breaches in real-time.
  • Coordinated with emergency response teams and law enforcement.
  • Documented incidents while ensuring data privacy and compliance.

Sales & Insurance Broker

GoHealth
01.2020 - 07.2024
  • Posted insured payments in a healthcare setting with accuracy and timeliness.
  • Reviewed and interpreted insurance Explanation of Benefits (EOB) statements to ensure proper claim processing and resolve discrepancies for clients.
  • Sold and customized health insurance plans based on individual and family needs.
  • Licensed and certified in Medicaid, Humana, UnitedHealthcare, Anthem, and AHIP.
  • Advised clients and providers regarding plan coverage and benefits.
  • Certifications: NPN 19779563 | Humana SAN 1834625 | UHC Writing #6330843

Freight Courier

GTMM Logistics
09.2021 - 12.2022
  • Transported freight and time-sensitive packages across 8+ states.
  • Ensured safe cargo handling, loading, and delivery while meeting deadlines.
  • Maintained DOT compliance and communicated with dispatch/clients to resolve issues.

Inside Sales & Retention Representative

Spectrum
06.2019 - 07.2022
  • Responded to and handled complaints and escalations from patients and clients regarding account balances and payments.
  • Determined appropriate courses of action by conducting investigative steps to resolve issues efficiently.
  • Collaborated with management by providing timely updates on escalations and resolutions.
  • Retained customers and upsold additional services, regularly exceeding quotas.
  • Delivered technical support and high-quality customer service.
  • Managed high inbound/outbound call volume with professionalism and urgency.

Furniture Specialist & Sales Supervisor

Conn's Home Plus
02.2016 - 05.2019
  • Supervised sales teams and set performance targets.
  • Assisted clients through financing, sales, and delivery processes.
  • Excelled in merchandising and consistently met sales goals.
  • Taught finance options, payment option to clients to fit their needs.
  • Processed and posted payments for conns systems to ensure proper inventory was met, managing orders and inventory cost.
  • Worked personally with store manager and created projects to ensure proper cost and pay was met.

Forklift & Shipping Specialist

Trelleborg Sealing Solutions
11.2016 - 12.2018
  • Operated forklifts and managed pallet logistics.
  • Used HighJump software for shipping and inventory.
  • Maintained warehouse efficiency and safety.

Sales Associate

Nissan of Independence Blvd
07.2017 - 02.2017
  • Guided clients through automotive purchases and financing.
  • Exceeded sales expectations and built long-term customer loyalty.

Education

High School Diploma -

South Mecklenburg High School
Charlotte, NC

Skills

  • Resolution-driven
  • Knowledge of insurance payer types
  • Explanation of Benefits (EOB) statements
  • Ability to interpret and apply state/federal laws
  • Ability to interpret and apply regulations
  • Ability to interpret and apply company policies
  • Skilled in communication
  • Flexible
  • Adaptable
  • Effective in collaborative settings
  • Proficient in Microsoft Outlook
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in database software
  • Strong organizational skills
  • Strong time management skills
  • Strong oral communication abilities
  • Strong written communication abilities
  • Strong interpersonal communication abilities
  • Detail-oriented
  • Excellent problem-solving skills
  • Basic math proficiency
  • Touch 10-key skills
  • Skilled in the use of computer
  • Skilled in the use of telephone
  • Skilled in the use of copier
  • Skilled in the use of fax
  • Skilled in the use of scanner
  • Skilled in the use of internet-based tools
  • Excellent customer service skills
  • Excellent troubleshooting skills
  • Technical ability in schematic reading
  • Technical ability in diagnostics
  • Technical ability in repairs
  • Driving experience
  • Reliability
  • Safety focus
  • Dedicated team player
  • Quick learner
  • Diverse knowledge base
  • Mobile
  • Willing to relocate
  • Appliance repair
  • Electrical schematics
  • Inventory management
  • Customer communication
  • Troubleshooting techniques
  • Contract negotiation
  • Client relationship management
  • Payroll administration
  • Team supervision
  • Quality assurance
  • Problem solving
  • Time management
  • Effective communication
  • Adaptability to change
  • Sales acumen
  • Competitive analysis
  • Administrative oversight
  • Business planning
  • Budget administration
  • Business development
  • Brand strategy planning
  • Employee development
  • Staff hiring
  • Cost reduction
  • Customer relations
  • Hiring and staffing
  • Contract management
  • Client service
  • Project management

Tools And Interests

  • Zendesk
  • CSG
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Logistics & Security Monitoring
  • Sales Strategy & Customer Retention
  • Remote Work Technology

Websites

Certification

  • appliance repair, seal system reapir

Timeline

Owner

Sir Forte Appliance Repair LLC
01.2025 - Current

CCTV Monitoring Specialist

Global Guardian
01.2023 - 07.2025

Freight Courier

GTMM Logistics
09.2021 - 12.2022

Owner

Lynnymels Cleaning Service
04.2020 - Current

Sales & Insurance Broker

GoHealth
01.2020 - 07.2024

Inside Sales & Retention Representative

Spectrum
06.2019 - 07.2022

Sales Associate

Nissan of Independence Blvd
07.2017 - 02.2017

Forklift & Shipping Specialist

Trelleborg Sealing Solutions
11.2016 - 12.2018

Furniture Specialist & Sales Supervisor

Conn's Home Plus
02.2016 - 05.2019

High School Diploma -

South Mecklenburg High School

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