Dynamic team leader with a proven track record in strategic planning and performance improvement. Excels in mentoring team members and fostering collaboration to achieve objectives.
Overview
13
13
years of professional experience
Work History
Team Leader
Johnson Controls
Largo, Florida
11.2012 - Current
Coordinated daily activities to ensure timely completion of tasks and objectives.
Maintained a positive work environment that promoted collaboration between team members.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Participated in regular meetings with senior leadership to provide updates on team progress.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Maintained daily inventory to facilitate successful material distribution.
Collaborated with other departments to ensure alignment of goals across teams.
Established clear team goals aligned with company objectives, tracking progress regularly.
Implemented strategic plans to enhance team performance and productivity.
Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Resolved customer inquiries and complaints requiring management-level escalation.
Assigned work and monitored performance of project personnel.