Corey Hamer
Charlotte,North Carolina
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Staff
Publix
Charlotte, NC
08.2020 - Current
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Provided primary customer support to internal and external customers.
Corporate Recruiting Coordinator
Compass Group
Charlotte, NC
02.2022 - 06.2022
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Fraud Analyst
Belk
Charlotte, NC
10.2021 - 12.2021
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Hall Director
Campus Housing, College Of Charleston
Charleston, SC
05.2019 - 08.2019
- Promoted positive relations between residents and staff
- Supported personal needs of residents dealing with diverse conditions
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes
- Provided swift and knowledgeable emergency support in line with campus crisis protocols
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs
Education
Bachelor of Arts - Political Science
College of Charleston
Charleston, SC05.2021
Skills
- Enthusiasm
- Communication
- Goal-oriented
- Adaptability
- Personable
- Skilled problem solver
Timeline
Corporate Recruiting Coordinator
Compass Group
02.2022 - 06.2022
Fraud Analyst
Belk
10.2021 - 12.2021
Customer Service Staff
Publix
08.2020 - Current
Hall Director
Campus Housing, College Of Charleston
05.2019 - 08.2019
Bachelor of Arts - Political Science
College of Charleston
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