Corey Higgins

From start to finish, Receive orders, Use proper equipment to retrieve orders, Package orders accordingly, Order is taken to the proper shipping door.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Assisted disabled clients to support independence and well-being.
• Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Documented vital statistics and coordinated with health care providers.
• Assisted with end-of-life care.
• Scheduled and coordinated medical appointments.
• Developed and implemented care plans for clients.
• Transported clients for medical and personal outings.
• Provided transportation and appointments management.
• Reduced hospitalization rates by closely monitoring symptoms and alerting healthcare providers when intervention was needed.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.

• Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
• Coordinated schedules and communicated changes to customers.
• Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
• Developed strong relationships with vendors and clients, resulting in increased business opportunities.
• Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
• Enhanced transportation efficiency by optimizing route planning and scheduling.
• Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
• Collaborated with warehouse personnel to ensure accurate inventory management and order fulfillment.
• Worked with service providers to resolve issues and correct delays.
• Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
• Implemented innovative technologies to improve tracking capabilities and minimize delays.
• Reduced overall shipping costs through strategic negotiations with carriers and suppliers.
• Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
• Facilitated employee training programs, fostering a culture of continuous improvement within the transportation department.
• Optimized fleet maintenance schedules to reduce downtime and extend asset life spans.
• Developed criteria and application instructions for federal and state public transportation programs.
• Maintained up-to-date knowledge of industry regulations and best practices to ensure compliance and competitive advantage.
• Collaborated with sales and operations teams to understand client needs, tailoring transportation solutions accordingly.
• Implemented tracking system for shipments, improving visibility for both team and customers.
• Coordinated cross-functional teams to streamline logistics processes for improved productivity.
• Negotiated contracts with suppliers, securing more favorable terms and reducing operational costs.
• Coordinated with maintenance teams to ensure all vehicles were in peak operational condition, minimizing downtime.
• Fostered culture of continuous improvement, encouraging feedback and suggestions from all team members.
• Evaluated performance data to identify trends and opportunities for further efficiency gains.
• Reduced delays in delivery schedules by proactively addressing potential bottlenecks in transportation chain.
• Conducted regular meetings with team members to discuss performance and address any issues.
• Enhanced customer satisfaction with prompt and courteous resolution of inquiries and complaints.
• Strengthened relationships with key clients by providing timely and accurate updates on shipment statuses.
• Assisted in selection of new transportation software, leading to more accurate and efficient route planning.
• Developed training program for new hires, focusing on safety, efficiency, and customer service standards.
• Streamlined claims process for damaged goods, reducing resolution time and improving client trust.
• Watched weather and safety conditions to adapt routes and maintain standards.
• Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
• Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
• Parked vehicles at loading areas so passengers could board.
• Read maps to plan routes and reported delays or accidents.
• Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
• Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
• Led response to unexpected disruptions, minimizing impact on delivery schedules.
• Facilitated cross-departmental communication to ensure smooth operations during peak periods.
• Conducted comprehensive safety audits to ensure compliance with transport regulations, significantly reducing risk of accidents.
• Improved team morale and productivity through implementation of new scheduling system, accommodating personal preferences while meeting operational needs.
• Enhanced operational efficiency by streamlining route planning for daily deliveries.
• Optimized fuel consumption for fleet, selecting optimal routes and advising drivers on eco-friendly driving practices.
• Transported and stored [78000] lbs of cargo onto trucks, organizing and securing containers for safe long-haul drives and routes.
• Coordinated transportation logistics to optimize delivery schedules and minimize delays.
• Developed and maintained relationships with carriers and clients to enhance service quality.
• Analyzed transportation data to identify trends and implement process improvements.
• Oversaw compliance with regulatory requirements in all transportation operations.