Corey Hollins
Hemet,CA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
15
15
years of professional experience
Work History
Full Time Sales Associate
Music and Arts
Corona, CA
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with Music and Arts policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Called customers to ensure positive experience with service and to distribute current promos and deals with Music and Arts.
- Lead the team by driving sales and lessons goals weekly.
Wing Certified Trainer, Line Cook
Buffalo Wild Wings
Hemet, CA
03.2022 - Current
- Trained all new kitchen and back of house staff on operating procedures.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Prepared up to 50 orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Handled portion control activities according to specified instructions provided by specification.
- Maintained clean and safe environment for cooking food according to health safety specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products
- Ensured consistent quality of wing preparations by regularly auditing staff performance and conducting refresher training as needed.
- Collaborated with servers to collect information about specific customer desires and dietary needs
- Supported management in achieving sales targets by identifying areas for improvement within the team''s performance and implementing targeted training initiatives.
- Developed customized training materials tailored to individual learning styles, enhancing knowledge retention among staff members.
Customer Experience Specialist
SenderOne Climbing Gym
Los Angeles, CA
05.2021 - 11.2021
- Provided personal direction and assistance with guest experiences, private parties, and concerns.
- Instruction on classroom and private levels in basic and intermediate rock climbing techniques.
- Maintained safety and cleanliness of facility and gym equipment.
- Worked as summer camp counselor in youth programs.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs
- Enhanced industry and technical knowledge through active participation in learning and growth opportunities
Deliverly Driver, Package Handler
UPS
Gardena. CA
09.2018 - 06.2021
- Delivered packages daily on various routes via UPS trucks.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Sorted items according to its destination.
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Loaded package containers onto forklifts and transported into packaging areas.
- Assembled, sealed and loaded packages into correct trucks.
Kitchen Supervisor
AMC DINE-IN South Bay Galleria 16
Redondo Beach, CA
05.2016 - 05.2018
- Controlled food costs and managed inventory.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Carried out supervisory responsibilities in accordance with company policies and applicable laws.
Associate
In-N-Out Burger
Los Angeles, CA
06.2015 - 02.2016
- Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff.
Cafeteria Worker
Bon Appetit Biola
La Mirada, CA
01.2010 - 12.2014
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
- Resolved guest complaints quickly and efficiently.
- Delivered quality service by providing warm and welcoming environment.
- Maintained high standards of cleanliness and sanitation.
- Stocked and maintained cleanliness of stations.
- Bussed and reset tables and kept dining room and work areas clean.
- Emptied and maintained trashcans and outdoor dumpster area.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Consistently provided professional, friendly and engaging service.
Event Worker
King's Fish House
Huntington Beach, CA
07.2014 - 11.2014
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Consistently provided professional, friendly and engaging service.
- Effectively listened to, understood and clarified guest concerns and issues.
- Preparing, cooking, and serving various food and beverages
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
Education
Bachelor of Science - Music
Biola University
La Mirada, CA2014
High School Diploma - undefined
Verbum Dei High School
Los Angeles, CA2009
Timeline
Full Time Sales Associate
Music and Arts
08.2024 - Current
Wing Certified Trainer, Line Cook
Buffalo Wild Wings
03.2022 - Current
Customer Experience Specialist
SenderOne Climbing Gym
05.2021 - 11.2021
Deliverly Driver, Package Handler
UPS
09.2018 - 06.2021
Kitchen Supervisor
AMC DINE-IN South Bay Galleria 16
05.2016 - 05.2018
Associate
In-N-Out Burger
06.2015 - 02.2016
Event Worker
King's Fish House
07.2014 - 11.2014
Cafeteria Worker
Bon Appetit Biola
01.2010 - 12.2014
High School Diploma - undefined
Verbum Dei High School
Bachelor of Science - Music
Biola University