COREY HOWARD
Smyrna,GA
Summary
A highly accomplished, dedicated and disciplined Sales Leader and Project Management Professional with a concise and decorated career track due to aptitude, sweat equity and mentor/self-learned knowledge. Known for delivering and sustaining revenue and profit gains within highly competitive U.S markets regarding SMB, Mid-size, and Enterprise Accounts. Results oriented leader seeking to contribute to and grow with a dynamic, progressive and innovative organization. Recognized as a team player and critical thinker with an exemplary track record of success in Quality Assurance, Customer Service, and Operations Management. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
21
21
years of professional experience
Work History
Sales Manager
Cogent Communications
Atlanta, GA
10.2024 - Current
- Developed and implemented sales strategies to increase market share.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Managed daily operations of sales department, including supervision of staff members.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Executed strategic sales plans to expand customer base and revenue.
- Supported sales team members to drive growth and development.
- Gained market share in new sales performance through aggressive team training.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Conducted in-depth research into customer habits, trends in market, and competitor activities.
Manager of Account Development-Sales
FusionConnect
Atlanta, GA
02.2016 - Current
- Managed an Account Sales Team Responsible for $3M Monthly Revenue maximizing customer growth and retention which has increased by 22% to that account base during my tenure
- Responsible for hiring, developing, managing, and leading a team of 10+ Sales Executives to drive revenue new growth for DIA/IAAS/SAAS/UCAAS based solutions for existing and new logo business which has led to over 106% attainment for the team during my span
- Lead Campaigns that have reduced Operational Costs and increased profitability by 38%
- Worked with Operations/Support to pinpoint and define/redefine process gaps which has led to an increase of productivity and Customer Satisfaction
- Developed and implemented strategic turnaround strategy for identifying new sales opportunities and churn mitigation
- Which lead to improvement from 56% to 69% in 12 months
- Responsible for the team generating the 2nd highest revenue production with the lowest cost per acquisition Manage and build a robust pipeline of sales opportunities via Salesforce and analyze trends to increase production via sales forecasting
- Efficiently managed multiple strategic plans and projects concurrently
- Teamed with technical, customer service, and related support staffs to ensure customer sales and drive new revenue growth
Solutions Advisor
CBeyond/Birch Communications
Atlanta, GA
05.2014 - 02.2016
- Received commendation awards/accolades for performance excellence and exceeded sales goals by averaging 169% plan to quota
- Negotiated, reviewed and executed business to business contracts
- Developed and maintain existing accounts through a defined Marketing Campaign
- Coordinated, managed and supported all sales marketing, and technical projects
- Provided Sales and Marketing in Inside environments dealing with Cloud and IT Services
- Identified improvement areas thru a consultative process that enhanced prospects ability to communicate more effectively both internally and externally
- Teamed with technical, customer service, and related support staffs to ensure customer sales and drive new revenue growth
- Generated new business leads through various prospecting activities, Business to Business and Business to client presentations/Marketing
Manager Business Development- Consultant
RJH ENTERPRISES LLC
Wildwood, MO
02.2008 - 01.2014
- Oversaw department budgets and requests for project proposals and bids
- Advised and supervised project teams of 5-10 members
- Negotiated, reviewed and executed business marketing contracts
- Developed and maintain existing accounts through a defined territory
- Provided Sales and Marketing in Inside and Outside environments dealing with Marketing and IT Services
- Supported and ran everyday business operations and supervised marketing projects
- Efficiently managed multiple strategic plans and projects concurrently
- Generated new business leads through various prospecting activities
Customer Sales/Tech Representative
AT&T
Springfield, MO
08.2003 - 02.2008
- Supplied customer service support for residential services assisting approximately 40-50 clients per day
- Exceeded Sales Quota 4 consecutive years averaging 134% during my tenure
- Handled customer escalations and high revenue accounts
- Provided Business to Business and residential service and Sales in both Inside and outside environments
- Provided support regarding troubleshooting and technical issues as well as technical sales
- Processed universal service order codes for telecommunications and advanced order/system assistance
Education
Business/Information Systems/Business -
Missouri State University
Springfield, MOSkills
- Team Oriented Sales Leader
- Business Process Optimization
- Business Planning & Development
- Strategic Marketing and Penetration
- Account Management
- Customer Service & Support
- Proficiency in MS Office Suite
- CRM Proficient (SalesForce)
- Key account development
- Strategic account development
- KPI analysis
- Sales operation
- Sales engagement techniques
- Profit and revenue-generating strategies
- Revenue forecasting
- Sales process engineering
- Sales operations
- B to B sales
- Sales closing techniques
- Cold calling
- Consultative sales
Timeline
Sales Manager
Cogent Communications
10.2024 - Current
Manager of Account Development-Sales
FusionConnect
02.2016 - Current
Solutions Advisor
CBeyond/Birch Communications
05.2014 - 02.2016
Manager Business Development- Consultant
RJH ENTERPRISES LLC
02.2008 - 01.2014
Customer Sales/Tech Representative
AT&T
08.2003 - 02.2008
Business/Information Systems/Business -
Missouri State University
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