High-energy manager with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Produce Manager
Winn Dixie Supermarket
01.2023 - 05.2024
Trained and supervised produce staff for optimal performance and adherence to company policies.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
Coached and mentored new team members.
Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
Assisted customers with produce questions.
Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
Purchased produce following guidelines of marketing plan.
Improved produce department efficiency by implementing streamlined inventory management processes.
Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
Maintained produce area and kept produce storage area clean and sanitary.
Selected items for specials and marked down items to reduce losses.
Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
Priced produce to achieve margin and sales goals.
Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.
Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
Planned attractive produce displays, using color and texture to enhance.
Deli Associate
Winn Dixie Supermarket
03.2018 - 01.2023
Prepared hot dishes and maintained a clean area for customers, to insure 100% customer satisfaction
Sliced and served different types of delicatessen meats and answered customer inquiries
Monitored and replenished product in hot and cold deli cases
Maintained high standards of food quality by reviewing shipments, over seeing preparations and monitoring food safety
Education
High School Diploma -
St. James Academy
Ft. Pierce, FL
06.2007
Skills
Customer Service
Retail management experience
Retail Inventory Management
Quality Control Analysis
Health department standards
Certification
Food Safety
National Registry of Food Safety Professionals
Insuring personal hygiene
Managing food holding time and temperatures
Preventing contamination, cross-contamination, and cross contact