Corey Imel
Gilbert,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Field Service Technician/ Manager/ Sales
Imel Services
Gilbert, AZ
06.2017 - Current
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Replaced faulty parts or components following diagrams or blueprints.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Performed troubleshooting on electronic circuits and systems.
- Maintained customer records and updated software applications as required.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Provided technical support to customers over the phone and via email.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Disassembled defective machines for repair or replacement of parts.
- Completed all necessary paperwork for service calls in a timely manner.
- Responded promptly to emergency service requests from clients.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Trained customers on equipment after installation.
- Performed annual and preventive system service maintenance.
- Communicated with vendors, upper management, and peers.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored staff performance and addressed issues.
- Conducted performance evaluations, providing feedback and coaching for team development.
Operations Specialist
Kinder Morgan, Inc
Bloomfield, NM
09.2013 - 05.2017
- Created documentation related to operational procedures such as SOPs.
- Ensured compliance with regulatory requirements and industry standards.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Oversaw the maintenance and repair of operational equipment to ensure reliability.
- Utilized software and tools to automate and improve operational processes.
Field Service Technician
Exterran
Farmington, NM
01.2012 - 09.2013
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Replaced faulty parts or components following company policies.
- Disassembled defective machines for repair or replacement of parts.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, engines, valves, and other components.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Performed routine maintenance on machinery to ensure optimal performance.
Education
Some College (No Degree) -
Dixie State University
Saint George, UTSkills
- Technical Analysis
- Equipment Inspection
- Safety assessment
- Customer Service
- Accountability and Work Ethic
- Problem-Solving
- Mechanical background
- Troubleshooting and repair
Timeline
Field Service Technician/ Manager/ Sales
Imel Services
06.2017 - Current
Operations Specialist
Kinder Morgan, Inc
09.2013 - 05.2017
Field Service Technician
Exterran
01.2012 - 09.2013
Some College (No Degree) -
Dixie State University
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