Corey Jackson

Enter, update, and maintain patient information and medical records. Cross-reference and verify data, resolving discrepancies. Create digital images of paperwork for electronic medical records.

• Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
• Completed data entry tasks with accuracy and efficiency.
• Compiled data and reviewed information for accuracy prior to input.
• Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.

• Coordinates annual HEDIS medical record collection and/or abstraction process; analyzes plan/market results.
• Assists in the development of training materials, templates, processes, and procedures related to the project.
• Serves as resource and liaison for multiple associates to complete assignments.
• Collaborates with teams regarding workflow process improvement, document management, and abstraction education.
• Researches patient treatment, diagnosis, and related procedures using coded data to produce HEDIS results using organized charts or Electronic Medical Record (EMR) systems.

• Assist our internal and external clients with questions.
• Asses and resolves client issues that relate to retirement products and services.
• Interact with other team members to assist in attaining individual, team and department goals.
• Manage multiple tasks effectively by balancing high productivity with excellent customer service and quality.
• Positive attitude, enthusiasm, professional, strong work ethic with a high level of integrity and ethics.
• Engaged clients in the process by interviewing each person, answering questions and carefully reviewing their complete financial histories.
• Recommended strategies for helping clients improve their cash management, investment planning and other areas to achieve their financial goals.

• Medical Necessity Determination of Coverage Understanding of office and hospital records.
• Review treatment plans and progress notes Information on consultations with the treating practitioner.
• Speak directly with patient/client to determine medical frail condition for submission to state records.
• Contacted physician and other healthcare professionals when admission did not meet acute care guidelines.
• Coordinated service of highly complex cases by collaborating with case managers, behavioral health systems, early intervention, and Medicaid.
• Performed assessment based on clinical indicators and anticipated services for appropriate level of hospital care by considering safety, quality, and cost.

• Responsible for providing administrative support to an individual or department.
• Primary duties may include, but are not limited to maintains general files, orders supplies, screens phone calls and coordinates meetings.
• Summary Skills Experience Compiles and distributes meeting minutes.
• Coordinates travel plans and submits expense reports.
• Compiles, collates, and assembles meeting/presentation materials.
• Utilizes various software packages to produce professional quality reports, letters, presentations and other documents.
• Performs various technical support duties such as information gathering, reporting, tracking and researching.
• Organizes chart updates.
• Receives and responds to routine correspondence following established procedures.