Corey Jenkins
Adolphus,KY
Summary
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
18
18
years of professional experience
Work History
Account Manager
Tennessee Steel Haulers
06.2023 - Current
- Develop freight sales/marketing action plans to maximize territory revenue, as well as provide customized business solutions for prospects and customers
- Negotiated contract terms with clients, securing favorable agreements for both parties..
- Negotiating and securing rates based off of a set budget
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
District Manager
Wingstop
11.2022 - 06.2023
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Multi-Unit Operation Manager
Blue Coast Burrito
08.2017 - 11.2022
- Maintain operations standards and drive results through people development, sales and profit growth
- Improved overall store performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.
- Implemented innovative sales strategies to drive revenue growth and establish the company as a leading competitor within the market.
- Developed strong teams of high-performing personnel through recruitment, coaching, mentoring, and ongoing performance evaluations.
- Oversaw facility maintenance across various locations for optimal functionality, safety compliance, and aesthetic appeal.
- Contributed to the formulation of strategic plans incorporating input from stakeholders at every level within the organization supporting long-term growth objectives.
- Boosted profitability across multiple locations through effective cost control measures, resource allocation optimization, and inventory management.
- Successfully turned around underperforming units by identifying root causes of issues and implementing targeted improvement measures.
- Developed and implemented strategies to maximize customer satisfaction.
Multi Unit General Manager
Papa Johns
05.2007 - 08.2017
- Facilitated inter-unit collaboration on projects that required joint resources or expertise sharing between locations within the organization.
- Conducted regular audits of operational processes to identify areas for improvement or potential compliance risks.
- Established operational benchmarks for each unit location, driving consistency in service quality and customer satisfaction.
- Improved brand reputation by addressing customer concerns promptly, resulting in an increased number of positive reviews online.
- Enhanced employee productivity through continuous training, goal setting, and performance evaluations.
- Mentored new managers to support their professional growth within the company structure.
- Reduced expenses and increased profits by optimizing resource allocation across multiple units.
- Created a positive work culture by fostering open communication channels between staff members and management personnel alike.
Education
Associate of Science - Business Administration
Vol State
Gallatin, TN05-2014
Skills
- Strong Communication
- Leadership skills
- Recruiting and hiring
- Problem-Solving
- Analytical
- Risk Assessment
- Client relations
- Account management
Timeline
Account Manager
Tennessee Steel Haulers
06.2023 - Current
District Manager
Wingstop
11.2022 - 06.2023
Multi-Unit Operation Manager
Blue Coast Burrito
08.2017 - 11.2022
Multi Unit General Manager
Papa Johns
05.2007 - 08.2017
Associate of Science - Business Administration
Vol State
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