Corey Joseph
Mechanicsville,VA
Summary
Savvy Internet Sales Specialist with proven expertise in converting internet leads to onsite traffic and sales. Leverages innovative phone and internet strategies to encourage in-person visits from online customers. Consistently hits sales quotas and closing percentages through technical knowledge and proficiency.
Overview
10
10
years of professional experience
Work History
Internet Sales Representative
Parks Chevrolet Richmond
Richmond , VA
08.2019 - Current
- Provided support and guidance to customers as they entered the dealership, ensuring all inquiries were resolved efficiently.
- Determine the needs and desires of the customer to show them viable options.
- Demonstrated comprehensive knowledge of vehicle features and functions.
- Assisted customers in understanding the purchase process, including financing options and available warranties.
- Conducted credit checks for prospective customers.
- Demonstrated proficiency in completing required documentation for purchasing a new vehicle.
- Attend meetings and local seminars to discuss new makes and models of cars and their features.
- Only sales representative certified to sell Electric Vehicles, entailing more certification tests and product knowledge.
Corporate Trainer
Tech Marketing Group
Richmond , VA
08.2017 - 04.2019
- Sold DirectTV contracts through face-to-face marketing at various retail locations.
- Conducted thorough market and territory research.
- Assisted in launching new campaigns and products as required.
- Assisted in customer interactions and provided sales support for Account Managers.
- Accurately input customer data and track sales records.
Internet Sales Manager
Nissan of Richmond
Short Pump , VA
03.2017 - 07.2017
- Managed a team of sales representatives, trained them on optimal lead response timing, as well as the quality of the lead response.
- Ensured effective customer contact, monitored, and responded to all leads in the queue.
- Generated routine excel performance reports for personal/team data to monitor results.
- Generated reports on lead sources and corresponding sales percentages.
Client Service Advisor
Rick Hendrick Chevrolet, Buick, GMC
Richmond , VA
11.2016 - 03.2017
- Responsible for selling, identifying, and documenting service, maintenance, and repairs.
- Identified required/suggested maintenance in collaboration with customers and technicians.
- Calculated the cost of replacement parts and labor, accurately inputting itemized estimate on service order.
- Maintained CSI at or above designated standards.
Business Development Center Manager
Nissan of Richmond
Richmond , VA
12.2014 - 11.2016
- Oversaw the training and management of a team responsible for both inbound service/sales calls and outbound sales calls.
- Confirmed all service, as well as sales, appointments. Called missed appointments to reschedule.
- Focused on achieving the highest appointments set/show/sold ratio.
- Contributed to approximately 40-55% of overall sales at dealership.
Education
Bachelor of Science - Business Marketing, Business to Business(B2B) & Business to Consumer(B2C)
James Madison University
Harrisonburg, Virginia12.2014
Skills
- Business Development
- Brand Development
- Team Building
- Strategic Planning
- Leadership Development
- Sales Calls
- Fact Finding
- Elite Customer Service
- Data Analysis
- Data Entry
- Sales strategy development
- Upselling strategies
- Performance Tracking
- Analytical Skills
- Self Motivation
- Sales expertise
Awards
- Assumed full responsibility for the marketing strategy of Integrated Functional Systems business plan project(COB 300). Assisted other team members in the management, operations, and financial portions of the business plan.
- Elected into the final business plan competition, presented our business plan's strategy to hundreds of investors, professors, and successful business owners, overall being awarded 1st place out of all 50 teams in the College of Business.
- Team Leader for MarkStrat software project, a simulation involving purchasing market research, analyzing the market research, and developing products that appealed to our target market throughout 11 decision periods.
- Awarded for most revenue generated in the MarkStrat simulation throughout the entire College of Business.
Timeline
Internet Sales Representative
Parks Chevrolet Richmond
08.2019 - Current
Corporate Trainer
Tech Marketing Group
08.2017 - 04.2019
Internet Sales Manager
Nissan of Richmond
03.2017 - 07.2017
Client Service Advisor
Rick Hendrick Chevrolet, Buick, GMC
11.2016 - 03.2017
Business Development Center Manager
Nissan of Richmond
12.2014 - 11.2016
Bachelor of Science - Business Marketing, Business to Business(B2B) & Business to Consumer(B2C)
James Madison University
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